Job Opportunities API

Office & People Operations Coordinator Role Summary The  Office & People Operations Coordinator  provides administrative, operational, and employee support across the organization, serving as a key point of coordination for both office operations and human resources activities. This role helps ensure a welcoming, organized, and efficient workplace while supporting core People Operations processes such as onboarding, employee records, HR communications, scheduling, compliance tracking, employee events, and general administrative support. This position is ideal for a highly organized, service-oriented professional who enjoys variety, handles confidential information with discretion, and takes pride in creating a positive employee and visitor experience. Core Responsibilities Office Administration • Serve as a primary point of contact for office-related needs, visitors, vendors, and general workplace inquiries. • Help  maintain  a professional, organized, and welcoming office environment. • Coordinate office supplies, equipment, mail, shipping, meeting spaces, and general office  logistics . • Support vendor relationships related to office services, facilities, supplies, maintenance, and other administrative needs. • Assist  with scheduling, preparing materials, and coordinating  logistics  for meetings, events, interviews, and employee gatherings. • Partner with building management, facilit y  contacts, o r  internal stakeholders to address office maintenance or workplace needs. • Support internal communications related to office updates, events, closures, visitor procedures, or workplace guidelines. • Assist  with invoice processing, purchase requests, expense documentation, or budget tracking related to office operations, as needed. People Operations / HR Coordination • Support the onboarding process by coordinating new hire paperwork, schedules, communications, orientation  logistics , and first-day preparations. • Assist  with offboarding activities, including checklists, exit  logistics ,  equipment   return  coordination, and documentation. • Maintain  accurate  employee records and HR files  in accordance with  company procedures and confidentiality expectations. • Support HR system updates, employee data entry, reporting, and routine audits to help ensure information is  accurate  and current. • Help track required employee acknowledgments, training completion, policy updates, and other compliance-related activities. • Support recruiting coordination, including interview scheduling, candidate communication, meeting  logistics , and applicant tracking updates. • Assist  with employee engagement activities, recognition programs, culture initiatives, wellness events, and internal celebrations. • Respond to routine employee questions or direct employees to the  appropriate People  Operations resource. • Handle confidential and sensitive information with professionalism, discretion, and sound judgment. • Provide administrative support to the Senior Director of People Operations and  People Operations  Manager   as needed. General Administrative Support • Prepare, proofread, organize, and distribute documents, presentations, reports, forms, and correspondence. • Maintain calendars, schedules, files, trackers, and recurring administrative processes. • Identify  opportunities to improve administrative workflows, employee experience, and office efficiency. • Support special projects related to People Operations, employee experience, compliance, office operations, or organizational initiatives. • Perform other related duties as assigned. Qualifications • Strong organizational skills with the ability to manage multiple priorities, deadlines, and details. • Excellent written and verbal communication skills. • Professional, approachable, and service-oriented demeanor. • Ability to handle confidential information with discretion and integrity. • Proficiency  with Microsoft Office   or similar productivity tools. • Comfortable learning and using HR systems, applicant tracking systems, payroll platforms, collaboration tools, or other business software. • Strong attention to detail and accuracy in data entry, documentation, scheduling, and follow-up. • Ability to work independently while also collaborating effectively with team members and employees at all levels. • Reliable onsite presence and ability to support daily office operations in St. Louis,  Missouri  and Memphis, Tennessee . Experience • 2 or more years of administrative, office coordination, HR support, recruiting coordination, employee services, or related experience. Required Competencies • Organization and follow-through • Confidentiality and discretion • Customer service mindset • Communication • Attention to detail • Adaptability • Problem-solving • Collaboration • Professional judgment • Initiative Education • High school diploma or equivalent required; associate degree or equivalent experience preferred. License/Certification • HR-related coursework/certification is a plus but not  required . Preferred • Prior experience supporting an HR, People Operations, Talent, or Employee Experience function. • Experience with onboarding, employee records, recruiting coordination, or HRIS data entry. • Familiarity with employment documentation, confidentiality practices, and basic HR compliance processes. • Experience coordinating meetings, events, employee activities, or office operations. • Associate or bachelor’s degree in human resources, business administration, communications, or  related   field . • Experience working in a  professional services , corporate office, healthcare, or similar business environment. • Comfort working with employees, candidates, vendors, and visitors in a front-facing or service-oriented role.