Job Opportunities API

Office & Customer Service Assistant — Part-Time CityParking Inc.   |  Downtown Richmond, VA  |  Up to 25 hrs/week  |  Up to $21 / hour | Start Date: Mid-Late July CityParking Inc., a locally owned parking management company, is hiring a friendly, detail-oriented Office & Customer Service Assistant to join our downtown Richmond office. You’ll be the first point of contact for our customers — in person, on the phone, and by email — while supporting the office team with light administrative and bookkeeping tasks. What You’ll Do • Greet walk-in customers and respond to phone and email inquiries with a professional, service-first attitude. • Answer questions and resolve concerns about parking accounts, payments, permits, and citations. • Post transactions into the bookkeeping system and maintain accurate records. • Handle general office tasks: filing, mailing, scanning, and data entry. • Support sales and operations staff as needed. What We’re Looking For • Previous customer service experience required; office/admin experience a plus. • Strong communication skills and a patient, problem-solving approach to tough conversations. • Comfortable with cash handling; bookkeeping or deposit prep experience a plus. • Proficient in MacOS and/or Microsoft Office (Word, Excel, Outlook); CRM or POS experience a plus. • Reliable, discreet, and able to juggle multiple priorities. • Flexible schedule, up to 25 hours per week.