Job Opportunities API

Job Summary Under the direction of the District Manager, the General Manager is responsible for the successful execution of the Dickey's experience through serving the guest in a team member capacity, directing subordinates, and overseeing all aspects of the operation, including recruitment, development, scheduling, forecasting, ordering, inventory, performance management, guest service, financial performance, and reporting. Essential Job Functions • Able to perform the essential job functions of the team member position • Direct team members and delegate responsibilities • Perform register closeouts and bank deposits • Address and resolve guest concerns • Open and/or close store, including the execution of related responsibilities • Manage all aspects of recruitment, development, and performance management of subordinates • Forecast sales, schedule associates, and manage payroll based on business patterns • Manage product ordering and inventorying, maintaining proper level of stock • Owning the financial and guest satisfaction performance of the restaurant, reviewing and reporting relevant documents and information in a timely manner • Performs other related duties, as assigned by company management Basic Qualifications (Preferred But not Required) • Prior restaurant or customer service experience (at least 2 years) • Prior supervisory experience (at least 1 year) • High school degree, or equivalent Minimum Qualifications (Required) • Must be able to operate with minimal supervision • Must be able to direct others and delegate responsibilities • Must be able to calmly and professionally address and resolve guest concerns • Must be able to effectively communicate with guests and other employees • Must be able to listen attentively to guests, supervisors, and employees • Must be able to actively engage the guest throughout their experience • Must have a sense of urgency • Must be organized, flexible, and detail-oriented • Must be able to comprehend and execute local food-handling laws and standards • Must be able to comprehend and execute Pie Five standards and expectations • Must be able to act in a professional manner that promotes a pleasant work environment • Must be able to cross-train in all positions, and successfully pass a manager skill test • Must be able to focus and perform with a high level of energy throughout the shift • Must be able to maintain a friendly and outgoing demeanor, even during periods of high volume • Must have basic math skills and have the ability to handle money efficiently and accurately, with or without a calculator or POS system Other Criteria (Preferred) • Prior General Manager experience Physical & Mental Requirements • Must be able to stand for periods of up to 11 hours • Must be able to bend, stoop, and kneel repeatedly over a long period of time • Must be able to lift up to 40 pounds