Job Opportunities API

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach.  The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We’re looking for a Number Porting Specialist to come and join our Number Operations Porting Team as we continue with exciting projects, facilitating communications worldwide.  The Number Portability Specialist is the owner of the full number portability process of the assigned countries. You will also be responsible for additional countries' processes to back up the rest of the team in case of need. What You'll Do: Data Operations: Input LNP (Local Number Portability) data into back office systems. Collect and analyze data downloaded from back office systems to ensure data is correct and respects the number portability process requirements. On the basis of customers' demand, submit porting requests to the different countries' relevant systems. Liaise with customers where required to get relevant information to update back office tools and systems. Track and report on all LNP requests until they have been verified as completed successfully.  Customer contact: Keep customers informed of the status of their requests. Reply to customers' enquiries regarding Number Portability processes or to general questions, Liaise with the Sales team whenever it is needed to ensure customer satisfaction. Quality analysis: Execute basic quality tests to verify completion of LNP requests using Bandwidth tools (internal software and possibly newly developed tools within the company). System improvements: Report any failure or bug identified in the internal systems/processes or external partners' systems/processes and follow it up until it has been correctly resolved. Participate in the testing of the failure reported to ensure the fix proposed is in line with the requests placed. Implement and oversee operational systems and communication used by our partners when possible. Reporting: Ensure that relevant data is ready to be used for monthly reports. Assist in the preparation of monthly reports according to the guidelines given to the team. What You Need: Bachelor's degree level or equivalent through experience Minimum 1 year of professional experience Fluent in English (written and verbal). German, French, or Spanish is a strong asset Advanced Microsoft Office skills with an excellent level in Excel Be very rigorous and have accurate numeracy skills Have strong analytical and reporting skills  Have an eye for details  Be proactive & a team player  Be well organized, able to prioritize, and plan ahead The Whole Person Promise:   At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…   Work Laptop and Internet allowance to support the costs of the Internet at home Health & Travel insurance, with extensive coverage and a simple claim process We pay 300 RON into your pension Extensive employee assistance resources, offering advice and support on a range of issues including childcare &a