Job Opportunities API

Night Shift Customer Support Agent – Live & Work in Malta (iGaming) Some people run on coffee. Others run on moonlight. If you’re sharp at night, experienced in customer support, and want an international career in iGaming, this is your lane. We’re hiring for an established iGaming company in  Malta , one of Europe’s main hubs for online gaming, tech, and international careers. Why Malta? This isn’t just a job location, it’s a lifestyle shift. Living in Malta means: - Mediterranean climate - Sea views, beaches & after-work swims - International community - English-speaking environment - Easy travel across Europe - Huge social scene within iGaming & tech You work nights. You enjoy days most people sit in offices for. Why this role is perfect for night owls This is a  night shift position  after training. Ideal if you: ✔ Focus better in the evening ✔ Like calmer, more independent shifts ✔ Prefer a different rhythm than the 9–5 world ✔ Want daytime freedom in Malta Training is done during daytime hours — then you move into night operations. You need previous experience in customer support. We’re looking for people who already know how to: Work with live chat, email and customer cases Handle multiple conversations at once Stay professional in fast-paced environments Understand service, systems and customer responsibility Experience in  iGaming  is a big plus. What you’ll be doing You’ll be the first point of contact for players via: Live chat Email You’ll handle: Account questions Player verification (KYC) & document processing Payments & account-related queries Responsible Gaming situations Identifying suspicious behaviour Investigating issues and providing solutions You’ll also: Escalate complex or sensitive cases Spot risks and unusual activity Promote relevant services where appropriate Deliver first-contact resolution whenever possible This role combines  customer care, security awareness, and problem-solving .