Job Opportunities API

Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Norwegian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role offers a paid relocation package, making it an ideal chance for individuals looking to advance their customer service career while experiencing a new cultural environment. Responsibilities Provide outstanding customer service to Norwegian-speaking customers through phone, email, and live chat. Manage inquiries related to products, orders, returns, and general support promptly and professionally. Resolve customer issues and complaints with a focus on customer satisfaction and retention. Maintain accurate records of customer interactions in the CRM system. Stay updated on company products and services to offer knowledgeable assistance. Collaborate effectively with internal teams to enhance customer experience. Participate in ongoing training to improve customer service skills and product knowledge.