Job Opportunities API

Full-time Description Northstar, powered by Canopy Mortgage, is looking for knowledgeable and experienced Processors to join our rapidly growing team. We are a national lender licensed in 30 states and offer a wide range of mortgage products including FHA, VA, USDA, and state housing assistance products. Experience Required: Minimum 2 years of experience in mortgage loan processing. Location: Remote position Job Description: We seek a motivated, detail-oriented Northstar Loan Partner to join our dynamic team. This role combines the responsibilities of a Loan Officer Assistant and Loan Processor, ensuring timely and accurate loan file management while delivering exceptional service to clients and team members. Responsibilities: • Review and analyze third-party documents including appraisals, titles, homeowner's insurance, and verification of employment. • Process various types of loans including bond/DPA loans, FHA, VA, jumbo, and conventional. • Handle loan processing for multiple states, ensuring compliance with respective regulations. • Quick learner capable of adapting to evolving industry standards and procedures. • Work effectively under pressure and in fast-paced environments. • Self-starter with strong motivation and the ability to work autonomously. • Coachable individual willing to learn and implement feedback for professional growth. • Comfortable with change and able to adjust to new technologies and processes seamlessly. • Proactively communicate with borrowers and loan officers via phone to gather necessary information and provide updates. • Experience with disclosing and balancing with title companies. • Familiarity with agency guidelines and TRID regulations. Performance Expectations: Loan File Management: • Submission Deadlines: Ensure all loan files are submitted to the Northstar Underwriting department within four business days of receiving the sales contract. • Process and manage at least 20 loans per month Customer Communication: • Initial Handoff Call: Contact the customer at the initial handoff to introduce yourself, explain the process, and review initial documentation requirements. • Condition Reviews: Call the customer when conditions are reviewed to explain any outstanding items needed. Follow up each call with a text and email outlining the required items and their due date. • Maintaining professional and timely communication ensures clients remain informed and engaged throughout the loan process. Loan Officer Support: • Serve as the primary point of contact for clients, ensuring timely communication and excellent customer service throughout the loan process. • Collect, review, and validate borrower documentation for completeness and accuracy. • Prepare and submit complete loan files to underwriting, adhering to all compliance standards. • Actively manage timelines and proactively communicate deadlines to stakeholders. Loan Processing: • For accuracy and compliance, verify all required documentation, including income, assets, credit, and collateral. • Work with underwriters, title companies, and other stakeholders to ensure smooth loan transactions. • Address underwriting conditions promptly and keep files progressing efficiently. Pipeline Reviews: • Weekly Pipeline Reviews: Participate in 3 weekly pipeline review meetings with the Loan Officer team to discuss the status and updates of all active loan files in Pipeline Pro. • Ensure the status of each loan file is accurately reflected in the system and that all relevant notes are updated. • Collaborate with the Loan Officer team to identify potential issues or roadblocks and resolve them efficiently. Documentation Updates: • Maintain up-to-date records in the LOS system. • Document all communication efforts and reasons for any delays in submission. • Proactively follow up with borrowers or third parties to resolve issues or collect missing information. Qualifications: • Minimum of 2 years of experience in mortgage loan processing, underwriting, or as a Loan Officer Assistant. • Proficient in reviewing third-party documents such as appraisals, titles, homeowner's insurance, and verification of employment. • Experience processing bond/DPA loans, FHA, VA, jumbo, and conventional loans. • Knowledgeable about agency guidelines and TRID regulations. • Strong understanding of mortgage loan programs, compliance regulations, and industry best practices. • Ability to handle processing for multiple states. • Excellent communication skills, both verbal and written. • Detail-oriented with strong organizational skills. • Proficient in using mortgage loan processing software and tools. • Willingness to work in-office. • Exceptional organizational skills with a strong attention to detail. • Ability to manage multiple priorities in a fast-paced environment. Benefits: • Competitive salary based on experience. • Comprehensive benefits package including health, dental, and vision insurance. • Retirement savings plan options. • Opportunities for professional development and advancement. • Dynamic and collaborative work environment.