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Key Responsibilities:Directing a staff of network engineers in the day-to-day support of the network infrastructure.This involves analyzing, configuring, testing and implementing standard changes.This will involve 24x7 "eyes on glass" monitoring of the entire network environment.You will also direct the effort to plan the support and maintenance of the infrastructure.This may include evaluating and making recommendation for improved documentation, automation, and problem resolution.As the NOC Manager, you will partner with Network Product Platform teams to ensure supportability of incoming solutions and stability of the environment.You will also be responsible for customer service and incident related SLAs such as Mean Time to Detection and Mean Time to Resolution.You will oversee and lead incident resolution for Network Services as the Recovery Manager, when appropriate, and escalate to Tier 3 as required.Primary responsibilities include:Oversee:Tier 2 Incident resolutionTier 3 Incident escalationStandard change (SOP) implementationReporting SLA performance, proactive capacity management, problem management.Qualifications:5 years Network Infrastructure Experience (Cisco, Arista, Palo Alto, F5, Aruba).3 years IT Operations management.Compensation Range:$180K- $200KIs this job not quite the right fit? No worries, Meytier has hundreds of active, open jobs. Browse more opportunitieshere. If you’d like to connect with a Meytier champion for help in your job search, create an accounthere.