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Network Operations Center (NOC) Tier 1 Shift Lead

cwsc
Companycwsc
CategoryRetail
LocationAshburn
RemoteHybrid
EmploymentFull-time
LevelLead
SalaryNot stated by the employer
Posted26 Nov 2025
Last verified10 Aug 2026
SourceEmployer ATS (lever)
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Description
CWS seeks a NOC Tier 1 Shift Lead to supervise the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract Tier 1 NOC technicians. The NOC Tier 1 Shift Lead supervises the Tier 1 NOC technicians to ensure timely incident detection, triage, and escalation per established performance standards.