NDIS Scheduling & Customer Support Officer
outsourcedstaff
| Company | outsourcedstaff |
| Category | Customer Support |
| Location | Manila |
| Remote | Remote |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 16 Dec 2025 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (lever) |
Description
About the Company:
Our client provides community-based support services under the NDIS, with a strong focus on reliable coordination, responsive communication, and high-quality service delivery.
Job Overview:
We are seeking an NDIS Scheduling & Customer Support Coordinator to manage scheduling requests, CRM job creation, and client communications. This role is well-suited for someone who is highly organised, detail-oriented, and empathetic, with the ability to manage multiple tasks in a fast-paced environment. The primary responsibilities are job booking and accurate data entry, including coordinating schedules for both drivers and care workers and communicating booking details to clients, primarily via SMS.