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National Account Manager - EU

Charlotte Tilbury
CompanyCharlotte Tilbury
CategorySales
LocationLondon
RemoteOn-site (inferred)
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted5 Jun 2026
Last verified9 Aug 2026
SourceEmployer ATS (workable)
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Description
About Charlotte Tilbury Beauty  Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.  Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.  We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.  About the role We’re looking for an ambitious National Account Manager to join our dynamic Commercial team, within the EU function. In this role, you will be responsible for establishing, building, and nurturing strategic partnerships with our retail partners. You will identify new commercial opportunities and negotiate top-tier reciprocal support to effortlessly bring the Tilbury magic to life in stores and online. You should have a commercial mindset with a natural ability to achieve creative results and ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry! As a National Account Manager, you will Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposure. Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams. Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs. Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified manner. Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning. Stay agile to react to retail trends and maximize opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate. Who you will work with You will sit within our EU function, within our highly talented Commercial team. You will collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations, considering both customer acquisition and retention. Regularly review implementation and performance against expectations. You will build strong working relationships with our Retail team, utilizing insights from the field and engaging the team in executing trading plans. About you You have extensive and proven experience as a