Murex Production Support

Unison Group

Company	Unison Group
Category	Uncategorised
Location	Hyderabad
Remote	On-site (inferred)
Employment	Not stated
Level	Not stated
Salary	Not stated by the employer
Posted	30 Apr 2026
Last verified	7 Aug 2026
Source	Employer ATS (workable)

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Description

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor daily production activities and ensure system stability  •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle incident management, root cause analysis, and issue resolution  •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles  •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with business and technical teams for critical issue handling  •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain SLAs by prioritizing and resolving tickets efficiently  •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement preventive measures to reduce recurring production issues