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MetaSource - Mortgage Manager, Post-Close Audit and Quality Control (Full Time, Remote) Mortgage Manager, Post-Close Audit and Quality Control (Full Time, Remote) Mortgage Manager, Post-Close Audit and Quality Control (Full Time, Remote) Fully Remote • Dallas, TX • Mortgage Services Job Type Full-time Description We are seeking an experienced Mortgage Manager, Post-Close Audit & Quality Control to lead post-closing audit operations, quality assurance initiatives, client experience management, and continuous process improvement efforts. This role requires extensive expertise in Non-QM, DSCR, conventional, government, and jumbo lending programs, along with strong leadership skills and a commitment to maintaining the highest standards of loan quality and compliance. This full-time remote position in offers an opportunity to lead quality initiatives, improve client experience, and drive operational excellence within a growing mortgage organization. Responsibilities: Post-Close Audit & Quality Control • Manage all post-close quality control and audit activities. • Conduct and oversee forensic loan reviews to identify documentation, compliance, fraud, and underwriting deficiencies. • Prepare audit findings and ensure timely resolution of deficiencies. Non-QM & DSCR Expertise • Serve as the subject matter expert for Non-QM and DSCR loan programs. • Review complex loan structures, income calculations, asset utilization, bank statement programs, and DSCR transactions. • Ensure adherence to investor-specific guidelines and requirements. • Provide guidance and training to operations and underwriting teams. Quality Trending & Process Improvement • Analyze audit results to identify recurring defects, trends, and process gaps. • Develop quality scorecards, reporting metrics, and performance dashboards. • Lead root-cause analysis and corrective action initiatives. Client Experience Management • Manage client experience initiatives and resolve escalated post-closing concerns. • Partner with internal teams to improve service levels and borrower satisfaction. • Maintain strong relationships with clients, investors, correspondents, and business partners. • Ensure timely communication and resolution of quality-related issues. Requirements • Minimum 10 years of direct mortgage underwriting experience. • Extensive experience with Non-QM and DSCR lending programs. • Strong background in post-close audits, forensic reviews, and quality control, • Proven experience identifying quality trends and implementing corrective action plans. • Previous management or team leadership experience preferred. • Advanced knowledge of mortgage underwriting, investor guidelines, and regulatory compliance. • Strong analytical, investigative, and problem-solving abilities. • Excellent client relationship management and communication skills. • Experience with mortgage LOS, quality control, and reporting systems. • Ability to manage multiple priorities in a fast-paced environment. Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.