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Mortgage Broker Assistant - 174

D2B
CompanyD2B
CategoryOperations & Admin
LocationManila
RemoteRemote
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted16 Apr 2026
Last verified3 Aug 2026
SourceEmployer ATS (workable)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Position : Mortgage Broker Assistant Salary : PHP 70,000 - 75,000/month Working Hours & Conditions : Aligned with Australian hours; full-time (remote) Holidays: AU Holidays ABOUT THE COMPANY :  Illumina Finance is a specialized commercial mortgage brokerage and financial consultancy based in Sydney, Australia. The firm serves as a strategic intermediary for sophisticated property investors and developers, focusing on complex commercial lending and debt advisory. With a deep understanding of the Australian credit market, they provide tailored funding solutions for commercial acquisitions, construction projects, and specialized asset classes. Their approach centers on navigating the intricacies of non-bank and institutional lending to secure competitive capital structures for high-net-worth clients and corporate entities. OVERVIEW : We are seeking a highly experienced Mortgage Broker Assistant to serve as the backbone of back-office operations. This is a critical "plug-and-play" role designed for a professional who can manage the end-to-end loan pipeline with precision, allowing the Principal Broker to focus exclusively on strategic sales and client-facing advisory. RESPONSIBILITIES : End-to-End Loan Processing : Manage the full lifecycle of a loan from initial application through to settlement, ensuring all milestones are met with strict adherence to deadlines. Platform Management : Expertly utilize MyCRM and Apply Online to input data, track applications, and maintain immaculate digital records. Operational Coordination : Proactively order property valuations and initiate pricing requests with lenders to secure the most competitive outcomes for clients. Compliance & Documentation : Review and package loan documents to ensure 100% accuracy and compliance with lender requirements and Australian credit regulations. Stakeholder Liaison : Act as a primary point of contact for lenders, solicitors, and real estate agents to resolve queries and expedite approvals. Client Communication : Provide proactive, professional updates to clients in impeccable English, ensuring a world-class customer service experience. Pipeline Oversight: Monitor the workflow to identify potential bottlenecks, ensuring no file sits idle and maintaining a high conversion rate from submission to settlement. Requirements QUALIFICATIONS : Industry Experience: Minimum 2–3 years of direct experience in an Australian Mortgage Broker Support or Loan Processing role. Immediate Readiness: Must be able to "hit the ground running" with minimal training investment required. Technical Proficiency: Advanced, hands-on experience with MyCRM and Apply Online is mandatory. Process Knowledge: Comprehensive understanding of the Australian lending landscape, specifically the valuation and pricing request workflows. Communication: Exceptional verbal and written English skills; ability to represent the firm professionally to high-net-worth clients and institutional lenders. PREFERRED SKILLS (nice to have) : Strong analytical skills with an eye for detail regarding credit policy nuances. Experience across a diverse lender panel (Major Banks vs. Boutique/Non-conforming lenders). High level of digital literacy and an interest in optimizing back-office efficiency.