Job Opportunities API

Mache einen Schritt nach vorne und lasse dich von Edenred überraschen. Jeden Tag liefern wir innovative Lösungen, um das Leben von Millionen von Menschen zu verbessern und verbinden Mitarbeiter:innen, Unternehmen und Händler:innen auf der ganzen Welt. Wir wissen, dass wir genau das richtige Unternehmen für dich sind, um zu wachsen. Bei uns wirst du deine Fähigkeiten in einem multikulturellen, herausfordernden und dynamischen Umfeld erweitern. Werde Teil des Edenred-Teams und mache dich bereit, in einem globalen Unternehmen zu gedeihen, das dir unendlich viele Möglichkeiten bieten wird. Bei Edenred dreht sich alles um Meritokratie. Du kommst zu uns, wie du bist, und bringst dich ein. Die Edenred-Gruppe erkennt, rekrutiert und entwickelt alle Talente und Besonderheiten. Wir verpflichten uns, jede Form von Diskriminierung zu vermeiden und allen unseren Bewerber:innen gleiche Chancen zu bieten, unabhängig von ihrem Geschlecht und ihrem Geschlechtsausdruck, ihrer Behinderung, ihrer Herkunft, ihrer religiösen Überzeugung, ihrer sexuellen Orientierung oder anderen Kriterien. Edenred   Benefits is hiring a Mid-Market Account Manager to own and grow relationships with a portfolio of mid-market commuter benefits clients. This role will manage approximately 50 mid-market accounts and serve as the primary strategic point of contact post-sale. The incumbent will   be responsible for   driving long-term retention,   identifying   growth opportunities, and ensuring clients feel heard, supported, and understood. This is a ground-floor role. While   Edenred   has made meaningful investments in leadership, Client Success, Client Support, Product, and Marketing, many of the processes, tools, and playbooks that support Account Management are still evolving. This role will play an active part in defining how mid-market account management   operates   within the Benefits business. Success in this role requires a strong Account Manager mindset, comfort with ambiguity, a high degree of ownership, and a willingness to build while running. This is not a role for someone looking for a fully built playbook. It is a role for someone energized by helping shape   one . Essential Functions: Duties and Responsibilities • Manage a portfolio of approximately 50 mid-market commuter benefits clients as the primary post-sale point of contact. • Drive retention, renewals, and account growth through proactive client management, risk identification, and strategic renewal planning. • Build strong relationships with HR, Total Rewards, Finance, Operations, and other client stakeholders. • Identify   and pursue upsell and cross-sell opportunities within the assigned book of business and select accounts outside the portfolio. • Lead commercial conversations, including renewals, pricing discussions, contract terms, and RFP participation when applicable. • Partner with Client Success, Support, Product, IT, Operations, and Marketing to resolve client issues, manage escalations, and improve   the client   experience. • Maintain   accurate   account plans, CRM updates, pipeline visibility, renewal tracking, and forecasts. • Help shape mid-market account management processes, tools, and best practices as the function continues to mature. Required   Experience, Skills & Abilities: Required: • Proven experience in account management, client success, or a similar client-facing role supporting mid-market, larger SMB, or enterprise clients. • Experience   participating   in or leading renewal processes, commercial conversations, or RFPs. • Experience   identifying   upsell or cross-sell opportunities across an existing client base. • Strong stakeholder management skills with the ability to communicate clearly and confidently with both senior leaders and day-to-day client contacts. • Demonstrated ability to manage complex, multi-stakeholder relationships both externally and internally. • High level   of ownership and accountability for client outcomes. • Experience   operating   in an unstructured or evolving environment where progress requires initiative, judgment, and adaptability. • Strong analytical and problem-solving skills with a   solutions -oriented mindset. • Willingness to get into the details across client issues, internal workflows, renewals, upsell opportunities, and cross-functional initiatives when needed. • Ability to manage a larger portfolio while   maintaining   strong client engagement, prioritization, and commercial discipline. Preferred : • Experience in a growing or evolving organization where processes and playbooks   were   not fully defined. • Familiarity with commuter benefits, employee benefits, HR technology, or related industries. Education and Experience: • High school diploma or equivalent . • A   minimum of   t hree   years of   related experience   required . • Equivalent   combination of education and experience will be considered. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer • Must be able to   lift up   to 15 pounds at times • Must   possess   the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to   operate   office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries • May work at computer monitors for prolonged periods with danger of eye strain and muscle pain Interview Process : • Phone screen with Talent Acquisition • First round interview with Enterprise Account Manager and Team Lead • Second round interview Senior Director, Account Management • Meet and greet with Managing Director Affirmative Action/EEO Statement: Edenred is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Edenred is an Equal Opportunity/Affirmative Action Employer. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, creed, citizenship status, age, marital status and/or any other Federal, State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities. To request reasonable accommodation in the application process, contact  [email protected] . Vibe with us und bewirb dich jetzt!