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Microsoft 365 Administrator

PrePass
CompanyPrePass
CategoryOperations & Admin
LocationPhoenix
RemoteOn-site
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted28 Jul 2026
Last verified5 Aug 2026
SourceEmployer ATS (workable)
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Description
About PrePass  PrePass® is North America’s most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.  That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.  About the Role  You will own day-to-day administration of the PrePass Microsoft 365 tenant — Exchange Online, Microsoft Teams, Intune-managed endpoints, SharePoint and OneDrive, and Entra ID account lifecycle. You are the resolution owner for complex issues across these platforms and the person our support team turns to when something needs deeper expertise.  This is a hands-on operational role in a regulated environment. PrePass maintains SOC 2 Type II and is pursuing GovRAMP Moderate authorization, so access control, data protection, and documented procedure are part of the work rather than an afterthought.  You will also administer our Microsoft 365 Copilot deployment — license allocation, adoption reporting, and the SharePoint permission hygiene that determines what Copilot can surface to end users. Architectural, vendor, and governance-framework decisions escalate to IT leadership; you execute against established policy, and you surface the risks and opportunities leadership needs to see.  Essential Responsibilities  Exchange Online & Messaging  Administer mailboxes, shared mailboxes, distribution groups, mail flow rules, and connectors  Investigate mail delivery issues using message trace and quarantine review  Operate anti-spam and anti-phishing policy in coordination with the security team  Manage Exchange Online Archiving and mailbox retention configuration  Microsoft Teams & Voice  Administer Teams policies, team and channel lifecycle, and guest access  Support Teams Phone, calling plans, and audio conferencing — number assignment, call routing, and dial-in configuration  Resolve meeting, audio, and peripheral device issues affecting end users  Endpoint Management — Microsoft Intune  Manage Windows and macOS device enrollment, compliance policies, and configuration profiles  Package and deploy applications; maintain the enterprise application catalog  Operate Windows Autopilot provisioning and support co-managed devices alongside Configuration Manager  Manage update rings and remediate non-compliant devices  SharePoint Online & OneDrive  Administer site collections, permissions, sharing policies, and external sharing controls  Identify and remediate overly permissive access and permission sprawl  Support content lifecycle, storage management, and access request workflows  Identity & Access  Execute employee and contractor account lifecycle — provisioning, changes, and deprovisioning — in coordination with HR workflows  Manage security groups, license assignment, and role-based access  Maintain conditional access policy and support multifactor authentication operations  Escalate federation and SSO integration design to the identity platform owner  Microsoft 365 Copilot Administration  Manage Copilot li