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Member Solutions Consultant - Outbound

racwa
Companyracwa
CategoryConsulting & Strategy
LocationWest Perth
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted27 Jun 2026
Last verified8 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA. As one of WA’s most trusted brands, our Contact Centre Consultants deliver efficient, personalised  solutions that help members get the best out of their policy. Join our   Contact Centre   team in West Perth   as a n   Outbound   Member Solutions Consultant  and be among the first point of contact for more than 1.3 million members . About the role As an outbound sales and service consultant, you will   be responsible for : • Making   outbound calls to members daily • Having meaningful conversations with our existing members on their current RAC products • Providing support and general advice to new members • Work to conversion not product sales This is a fulltime permanent position working   Monday   -   Friday   9am to 5pm . About you We’re   looking for adaptable customer service and sales professionals who bring: • Strong computer literacy and the ability to confidently navigate multiple systems while engaging with members • Experience working in fast-paced environments with KPIs and sales targets, both individually and as part of a team • Clear, confident communication skills and the ability to build rapport • Empathy and resilience when supporting members through challenging situations • Full Australian working rights Better journeys begin at RAC A career at RAC is more than just a job.   We’re   passionate about our people and committed to creating an environment that supports growth,   diversity   and wellbeing.   You’ll   enjoy: • Base salary of $68,340 + Super • Comprehensive fully paid training to set you up for success from day one. • Career growth opportunities as we love promoting from within. • A vibrant Social Club with over 900 members. • Access to exclusive RAC Member benefits. Why RAC? When you join RAC, you become part of one of WA’s most trusted organisations ,   committed to serving our members and giving back to the community. If   you’re   passionate about making a real difference for our members and the WA community,   we’d   love to hear from you . If you need any   assistance   with your application, please email [email protected] . Apply now and help shape the future of member service at RAC.