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Member Services Consultant (Kingston, 12-Month FT Contract) Job Details | CAA Club Group Life at CCG The CCG Family Featured Jobs Find jobs Life at CCG The CCG Family Featured Jobs Find jobs Member Services Consultant (Kingston, 12-Month FT Contract) Date: Aug 5, 2026 Location: Kingston, ON, CA, K7M 3X9 Salary Range: $17.60 - $23.75 CAD/hr Company: CAA Travel Position Type: Existing position About Us At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Services (CAA SCO) is a member of the CAA Club Group of Companies. Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! Join our growing team where everyone belongs! Position Details What you will do: As a Member Service Consultant (MSC) you will have the proven ability to provide exceptional experiences to our Members. In this role, you would be required to sell Memberships, and merchandise. You will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members. Total compensation for this role will be determined by the terms and schedules under the applicable collective agreement Who You Are: • 2-3 years customer service and sales experience in a retail environment • Excellent communication skills both written and oral • TICO certification completion or working towards/ willing to complete • Available to work flexible store operation hours • Post-secondary education in Travel and Tourism, or related field is a strong asset Please note that internal applicants are asked to formally express their interest by applying online no later than 5 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process. Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Privacy Notice Opens in a new tab. © 2021 CAA Club Group. All rights reserved. × When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: • "route" is used for session stickiness • "careerSiteCompanyId" is used to send the request to the correct data center • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another