Job Opportunities API

Our client, a growing healthcare practice, is seeking an experienced Medical Scheduler / Receptionist to join their team. This role is ideal for someone who enjoys interacting with patients, excels at managing schedules, and thrives in a fast-paced healthcare environment. As the first point of contact for patients, you will play a key role in delivering an outstanding patient experience by managing appointment scheduling, handling inbound calls, maintaining accurate patient records, and ensuring all required documentation is completed. Key Responsibilities • Answer inbound patient calls professionally and courteously. • Schedule, reschedule, and confirm patient appointments. • Follow up with patients regarding intake forms and outstanding documentation. • Maintain accurate patient records within the EMR system (Tebra). • Respond to general patient inquiries and provide excellent customer service. • Communicate scheduling updates and documentation requirements to patients. • Perform general administrative and clerical duties as needed. • Ensure HIPAA compliance and maintain patient confidentiality at all times. Required Qualifications • Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a similar healthcare administrative role. • Experience using Tebra EMR is required. • Excellent verbal and written English communication skills. • Strong customer service skills and professional phone etiquette. • Ability to manage multiple priorities in a fast-paced healthcare environment. • Strong organizational skills with exceptional attention to detail. • Ability to work independently with minimal supervision. We're Looking For Someone Who Is • Friendly, professional, and patient-focused. • Comfortable handling a high volume of inbound patient calls. • Organized and able to multitask efficiently. • Proactive, reliable, and detail-oriented. • Committed to delivering an exceptional patient experience. Work Schedule • Part-Time • Tuesday, Thursday, and Friday • 9:00 AM – 3:00 PM (U.S. Central Time) Technical Requirements • Reliable computer or laptop. • Stable high-speed internet connection. • Professional headset with microphone. • Quiet, distraction-free home office. • Fully remote position. • Opportunity to join a growing healthcare practice and contribute to delivering exceptional patient care.