Job Opportunities API

Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico. We offer a variety of mental health services including medication management, psychotherapy, and interventional treatments for PTSD, depression, and other mental illnesses. We are looking a for hard working and empathetic individual to join our team as a medical receptionist. The medical receptionist plays a crucial role in ensuring seamless operations and meaningful patient experiences. If you are passionate about mental health, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply. Essential Duties and Responsibilities: • Serves patients by greeting and helping them, scheduling appointments, and  maintaining  records and accounts. • Welcomes  patients and visitors in person or on the telephone. • Optimizes  patients’ satisfaction, provider time, and treatment room  utilization  by scheduling appointments in person or by telephone. • Keeps  patient appointments on schedule by notifying provider of  patient’s  arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. • Comforts patients by  anticipating  patients’ anxieties, answering patients’ questions, and  maintaining  the reception area. • Ensures availability of treatment information by filing and retrieving patient records. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Obtains revenue by recording and updating financial information,  recording  and collecting patient  charges, and  filing, collecting, and  expediting  third-party claims. • Helps patients  in  distress by responding to emergencies. • Protects patients’ rights by  maintaining  confidentiality of medical, personal, and financial information. • Perform related duties as assigned by  supervisor . • Maintain compliance wit h all  company  policies and  procedures . • Other duties as assigned. Education and/or Work Experience Requirements : • At least 2  years experience  as a Medical Receptionist, supervisory experience  a plus . • Experience using an Electronic Medical Record (EMR/EHR) system for patient registration, documentation, billing, and scheduling. • General understanding of medical insurance processes, billing practices, and reimbursement fundamentals. • Experience collecting patient payments, including copays, deductibles, and outstanding balances, with professionalism and accuracy. • Excellent verbal and written communication skills, including  ability to effectively communicate internally and with patients. • Excellent computer  proficiency  (MS Office - Word, Excel, and Outlook). • Must be able to work under pressure and meet deadlines, while  maintaining  a positive attitude and providing exemplary customer service. • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices . • High school diploma or GED required . Physical Requirements : • Ability to  safely and successfully perform the essential job functions consistent  with the ADA, FMLA and other federal,  state  and local standards, including meeting qualitative and/or quantitative productivity standards. • Ability to  maintain  regular, punctual attendance consistent with the ADA, FMLA and other fed eral,  state  and local  standards • Must be able to  talk,  listen  and speak clearly on  telephone Compensation & Benefits: • $19.00 per hour • Medical, dental, vision insurance • 401K matching retirement plan • Supportive and collaborative work environment.