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Medical Outreach Case Manager

Shelter House
CompanyShelter House
CategoryHealthcare
LocationFort Belvoir
RemoteOn-site (inferred)
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted21 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (workable)
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Description
Title:   Medical Outreach Case Manager  Department:  Kennedy Emergency Shelter  Reports to:   Assistant Director of Programs   Salary:              $52K-$56K  FLSA Status:    Exempt    About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)    About the Role:    The Medical Outreach Worker is a key member of the street outreach team serving the Kennedy Emergency Shelter programs. This position provides intensive, health‑focused case management and medical outreach services to individuals experiencing unsheltered homelessness. The Medical Outreach Worker collaborates closely with a Fairfax County Health Department Nurse Practitioner and other multidisciplinary partners to identify, engage, and build rapport with clients. Responsibilities include providing transportation to medical and dental appointments, connecting individuals to a consistent “medical home,” coordinating health services, and offering ongoing medical support. This role utilizes a trauma‑informed, harm‑reduction approach and meets clients where they are to promote trust, safety, and improved health outcomes    This position requires strong interpersonal skills, flexibility, and comfort working in nontraditional environments, including campsites, wooded areas, parked vehicles, and other locations not meant for human habitation.     How you will contribute:    Duties and Responsibilities:       Street Outreach & Engagement  Actively seek out, identify, and engage unsheltered individuals throughout Fairfax County’s Region 1 locations.  Build rapport and establish trust with individuals experiencing homelessness in locations not meant for habitation, including campsites, wooded areas, parked cars, hypothermia shelters, and drop-in centers.  Maintain a consistent outreach schedule while remaining flexible to respond to emerging sites and community referrals.  Respond to community requests regarding unsheltered individuals.  Work collaboratively with the multidisciplinary Homeless Healthcare Program (HHP) team to connect individuals to a medical home.    Medical Outreach & Transportation  Utilize agency vehicles to transport unsheltered individuals to medical and dental appointments.  Coordinate closely with the Fairfax County Health Department Nurse Practitioner to facilitate medical assessments, follow-up care, and referrals.  Document all transportation and medical coordination services in accordance with agency and contractual requirements.  Build rapport with medically vulnerable clients who may be disconnected from traditional services.  Case Management & health Stabilization  Conduct comprehensive assessments   Complete bi‑weekly dental services by signing up participants, maintaining the schedule, and transporting participants.  Coordinate transportation for medical appointmen