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Medical Collections Specialist – Physical Therapy Practice (NYC) Employment Type: Full-Time Compensation: $28-$32 per hour plus benefits We are a growing physical therapy practice committed to providing exceptional patient care. We are seeking an experienced Medical Collections Specialist to join our team and help manage insurance collections, claim follow-up, and revenue recovery from a variety of commercial insurance carriers, including BCBS and other out-of-network payers. Responsibilities Follow up on outstanding insurance claims and accounts receivable balances. Communicate with insurance carriers regarding claim status, denials, underpayments, and appeals. Investigate and resolve reimbursement discrepancies. Submit corrected claims, reconsiderations, and appeals as needed. Work with out-of-network insurance plans to maximize reimbursement. Document all collection activities and maintain accurate account records.. This is a full time, on site position. Monday - Friday 9:00 - 5:00 If you are a motivated collections professional with a strong understanding of insurance reimbursement and a passion for helping healthcare practices succeed, we would love to hear from you. #IND2 Requirements Minimum 1-2 years of medical collections, insurance follow-up, or medical billing experience. Experience working with commercial insurance carriers, including BCBS and other major payers. Strong understanding of EOBs, claim adjudication, denials, appeals, and insurance reimbursement processes. Knowledge of physical therapy insurance/billing preferred. Familiarity with EMR and medical billing software. Benefits $28 - $32 per hour Health Insurance Dental Insurance PTO 2 weeks per year ( 1 week 2026 since its June)  Supportive and collaborative work environment.