Job Opportunities API

Reno Orthopedic Center wants you to join the team as a Medical Appointment Scheduler! We are seeking an enthusiastic and dedicated team member to provide scheduling assistance and administrative support to patients at our Main location - 555 N. Arlington Ave.   Who are we? At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: We lead with a  patient-first mindset , ensuring every decision is made in the best interest of those we serve. We believe in the power of  assuming good intent , fostering a culture of respect, optimism, and compassion, where teammates lift each other up. Here, you're encouraged to  own your success  — we support your growth, celebrate your contributions, and empower you to take initiative. Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development. We value  kindness as a core strength — it's how we treat our patients, our colleagues, and our community. Most importantly, we encourage every team member to  be an advocate  — for patients, for progress, and for doing what's right.   If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.   What sets us apart? Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!   What would you do in this role? You will play a key role as the first point of contact for patients referred by other healthcare facilities, setting the tone for a positive and seamless experience. In this dynamic position, you’ll interact directly with patients, hospital departments, and physician offices to coordinate appointments and guide patients through the ROC systems with a compassionate, patient-centered approach. This role offers the opportunity to make a meaningful impact by helping patients navigate their care journey with confidence and ease.   A Day in the Life Serve as the initial point of contact for patients being referred by other healthcare facilities; Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner; Schedule various types of office visits; Accurately enter patient demographic information in patients’ electronic medical records; Maintain effective and prompt communication with patients.   Requirements Certifications/Education High School Diploma/GED; Experience: Performing customer service duties; Using computer systems and applications, including entering data and typing. Preferred Qualifications - How can you set yourself apart from other applicants? Experience scheduling medical appointments; Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations. Benefits At  Reno Orthopedic Center (ROC) , we believe that exceptional patient care starts with taking care of our people. We prioritize  work-life balance  by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.   Why chose ROC? Full time benefi