Job Opportunities API

Job Title: Medical Administrative Assistant (ChartPath EHR) Position type: Full-Time Work hours: 8:00 AM to 5:00 PM Eastern Daylight Time Work days: Monday to Friday Salary: $5 - $6 per hour, depending on experience Workplace: Remote Preferred Candidate Location: Philippines About the role Our client is seeking a highly organized, proactive, and detail-oriented Medical Administrative Assistant to provide administrative and patient support for a fast-growing healthcare organization serving patients across multiple clinic locations. In this role, you will help keep daily operations running smoothly by managing patient scheduling, coordinating communications, maintaining accurate records, and providing administrative support to clinicians and the leadership team. As one of the primary points of contact for patients, vendors, and healthcare professionals, you will play a vital role in delivering an exceptional patient experience while ensuring administrative workflows remain organized and efficient. The ideal candidate is an excellent communicator with outstanding English proficiency, strong organizational skills, and the ability to confidently manage a high volume of calls, emails, and administrative requests in a fast-paced healthcare environment. If you enjoy supporting busy healthcare providers, thrive in a collaborative setting, and are passionate about delivering exceptional service, we'd love to hear from you. Scope of Work / Responsibilities Appointment Scheduling & Administrative Support Coordinate patient appointments and manage provider calendars Schedule new and follow-up appointments while minimizing scheduling conflicts Send appointment reminders and follow-up communications Prepare and organize reports, presentations, spreadsheets, and other administrative documents Maintain organized digital records and administrative files Provide day-to-day administrative support to clinicians and leadership Patient, Clinician & Vendor Communication Serve as a primary point of contact for patients by managing inbound calls and inquiries Respond to patient questions through phone, email, and text in a professional and timely manner Coordinate communication between patients, clinicians, vendors, and internal team members Manage and prioritize emails, text messages, and other correspondence Assist with distributing newsletters and other patient communications Patient Records & Office Coordination Maintain accurate patient records within the practice management system Ensure documentation is complete, organized, and up to date Support multiple clinic locations by coordinating administrative workflows Assist with general operational and administrative tasks to improve office efficiency Top 3 Priorities 1. Appointment Scheduling & Administrative Support Efficiently manage patient appointments, provider calendars, administrative documentation, and daily office workflows to ensure smooth clinic operations. 2. Patient, Clinician & Vendor Communication Serve as a central point of contact by professionally communicating with patients, clinicians, vendors, and internal staff while managing a high volume of calls, emails, and inquiries. 3. Organization & Operational Coordination Maintain accurate patient records, organize documentation, prioritize administrative tasks, and proactively support providers by keeping daily operations running efficiently. Requirements Required Skills & Experience Healthcare Administrative Experience Previous experience in a healthcare administrative, medical office, or medical virtual assistant role Strong experience with appointment scheduling, calendar management, and administrative support Experience handling patient inquiries and coordinating patient communications Experience maintaining accurate patient records and documentation Experience supporting busy healthcare providers in a fast-paced envir