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FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.   We pride ourselves on our values which drive the level of care that we deliver to our patients:   Here For You (An attitude of service, empathy, and availability)   Own It (Drive and ownership)   Do the Right Thing (High integrity)   Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Medicaid Eligibility Specialist for our Pennsylvania Operations Team.   This is a hybrid role that requires a regularly scheduled commute/travel to our main office in  Pittsburgh, Philadelphia, and/or the FreedomCare hub closest to you. Department & Position Overview:   The Medicaid Eligibility Specialist focuses on enhancing the patient’s experience by facilitating the approval process, to allow them to receive our service. The Medicaid Specialist responsible for expediting the time it takes for them to enroll into our programs. The Specialist focuses on maintaining eligibility with current consumers’ service by maintaining active Medicaid status through Medicaid recertification and monthly spend down obligations. The Specialist will be responsible for ensuring compliance with all relevant regulations. The Specialist requires a high level of attention to detail, excellent communication skills, and requires in-depth knowledge and understanding of Medicaid policies, regulations, and procedures. Every Day You Will:   Medicaid Eligibility Provide clients with information and guidance on Medicaid eligibility requirements and benefits Address client inquiries and concerns related to Medicaid applications, renewals, and coverage Manage alternative resources for clients to meet Medicaid eligibility requirements Conduct client education sessions on Medicaid programs and benefits Subject matter expert relative to Pennsylvania Medicaid spenddown requirements through the clients’ pre-care & on care status Medicaid Renewal Processing: Monitor and manage the Medicaid renewal process for existing clients Notify clients of upcoming renewal deadlines and assist with the submission of required documentation Ensure that renewals are processed in a timely manner to avoid lapses in coverage Documentation and Record Keeping: Maintain accurate and detailed records of verification processes and outcomes Update patient records in salesforce to reflect current Medicaid status Design Medicaid eligibility and spenddown process along with trackability reports in Salesforce Communication: Serve as a point of contact for Medicaid inquiries from clients, caregivers, and Health plan partners Assist clients in understanding Medicaid eligibility, benefits, and application processes Advocate for clients to ensure they receive appropriate Medicaid services Respond to inquiries from patients and healthcare providers regarding Medicaid coverage and eligibility Collaboration and Support: Work closely with partnering departments to resolve any issues related to Medicaid coverage and recertification Assist with training staff members on Medicaid verification procedures and policies Collaborate with partnering departments, case managers, and other healthcare professionals to support patients’ access to Medicaid benefits Identify and resolve issues that may affect clients' Medicaid eligibility or coverage Work with government agencies and other stakeholders to address and resolve complex Medicaid-related cases Ideal Candidate Will Possess: