Job Opportunities API

Marketing Cloud and Marketing Cloud Account Engagement Consultant   Responsibilities: • Client Presentations:   Assist in preparing client presentations, showcasing Salesforce Marketing Cloud capabilities and proposed solutions. • Requirement Gathering:   Participate in workshops and client meetings to gather detailed requirements, document them, and collect feedback for project refinement. • Business Process Analysis:   Maintain ‘way of working’ within teams to execute projects in an efficient and timely manner • Solution Design:   Collaborate with technical and delivery teams to translate client requirements into Salesforce Marketing Cloud solutions, adhering to best practices. • Platform Configuration:   Configure Salesforce Marketing Cloud tools to meet client requirements, including troubleshooting, deployment, and data uploads. • Testing Support:   Assist in unit testing, system testing, and acceptance testing to ensure high-quality solution delivery. • Demonstration:   Provide regular demonstrations of the solution to clients during the build phase to ensure alignment with expectations. • Training:   Conduct training workshops for clients, administrators, and end-users to ensure the successful adoption of the solution. • Client Relationship Management:   Engage with client stakeholders to analyze business processes, gather functional requirements, and ensure a smooth relationship throughout the project lifecycle. • Travel Requirements:   Willingness to travel for client meetings, workshops, and training sessions as necessary. Technical Skills: • Experience:   2 + years of project delivery experience or functional consultancy covering one or more of the Salesforce Marketing Cloud tools with focus on Marketing Cloud Engagement. Marketing Cloud Account Engagement experience is a plus. • Project Management Knowledge:   Understanding of Agile project methodology, including user story definition, and detailed requirements documentation. • Functionality knowledge: • Strong understanding of Salesforce Marketing Cloud’s architecture, best practices, and configuration. Knowledge of similar tools such as Data Cloud, Marketing Cloud Advanced or Personalisation is a plus. • Familiarity with third-party vendors and AppExchange tools is beneficial (e.g. integrations with external platforms). • Expertise in the use of AmpScript and SFMC SQL. Nice to Have: • Certifications:   Salesforce Marketing Cloud Certifications such as Marketing Cloud Email Specialist, Marketing Cloud Consultant, Account Engagement Specialist. • Additional Knowledge:   Familiarity with Salesforce Sales Cloud, Service Cloud, or other Salesforce Clouds is advantageous. Business Skills: • Communication Skills:   Strong communication skills with the ability to effectively engage with clients, team members, and stakeholders at various levels. • Teamwork and Collaboration:   A collaborative team player with a focus on supporting colleagues and less experienced team members. • Presentation Skills:   Able to clearly communicate complex product features, business knowledge, and technical solutions to both technical and non-technical audiences. • Problem Solving:   Strong analytical skills with the ability to anticipate potential issues, proactively identify solutions, and drive project success. Additional Information: • Travel:   Occasional travel may be required to meet with clients, attend workshops, or conduct training sessions. • Location:   Flexible/Remote positions with potential travel as needed for client engagements