Managing Director, Technical Account Lead – Utilities (Transmission and Distribution))
West Monroe
| Company | West Monroe |
| Category | Engineering |
| Location | Los Angeles; San Francisco |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 1 Apr 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Are you ready to make an impact? Position Overview:
West Monroe is seeking a senior, technically grounded Managing Director to serve as the Technical Account Lead for a large CA IOU , working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships.
This role is purpose-built for a leader who operates at the intersection of client intimacy, technical credibility, and commercial growth . You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe.
You will act as the technical “tip of the spear” —engaging credibly with utility’s technology and grid leadership, pressure-testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm.
Success in this role requires the ability to connect dots faster than the client , shape solutions before they are fully defined, and convert technical insight into measurable revenue growth and long-term partnership value .
Key Responsibilities:
Utility Account Technical Leadership
Serve as the primary technical advisor and thought partner to utility account across IT, OT, and grid modernization domains
Develop a deep, first-hand understanding of the utility’s technology landscape, constraints, and strategic priorities
Engage directly with utility’s stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with high technical credibility
Deconstruct client challenges into root causes, risks, and technical and operational implications
Proactively identify white space opportunities by anticipating needs across utility’s T&D and enterprise technology ecosystem
Opportunity Shaping & Solution Orchestration
Translate client problems into well-defined, actionable opportunities aligned to West Monroe capabilities
Act as the bridge between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time
Shape and co-develop solutions that are technically sound, commercially viable, and differentiated
Lead or support proposal development, solutioning, and deal strategy for complex engagements
Ensure continuity from problem identification -> solution shaping -> deal closure -> delivery alignment
Commercial Ownership & Growth
Own and deliver against revenue targets specific to the utility account
Partner with the Account Lead to define and execute a multi-year account growth strategy
Expand West Monroe’s footprint into new buying centers through technical credibility and insight-led selling
Drive pipeline development through proactive client engagement and opportunity identification
Preferred Technical Domain Focus Areas
Grid & OT Systems: ADMS, EMS, DERMS, SCADA, outage management, grid-edge integration
Enterprise Platforms: SAP/Oracle (ERP, EAM), a