Job Opportunities API

ABOUT PIVOT PIVOT is a full-service sports marketing agency built at the nexus of brands and culture, forming alliances between consumer brands, athletes, sports, the arts, causes, business & media. Our Mission: To deliver best-in-class expertise, always prioritizing our client’s needs to achieve optimal success. Our Vision: To be the industry-leading sports & entertainment agency by offering a strategic array of diverse, best-in-class client services. Our Core Values to Clients: EXCELLENCE We are committed to consistently delivering the highest standards of service, with relentless dedication to providing unforgettable and flawless experiences for our clients. TRUST Winning teams are built on trust. We don’t take for granted the trust we earn through our dependability, transparency, and genuine care for our clients. COLLABORATION We're your ultimate travel partner, working in sync with you to elevate your travel experience. From big decisions to the smallest detail, we are ready to assist, strategize, and execute with best-in-class service. INNOVATION We are driven to constantly explore cutting-edge solutions, forecast industry trends, and seek out the most exceptional offerings. We are always one step ahead in delivering unparalleled service. ROLE SUMMARY The Manager, WNBA & Group Accounts is responsible for being a driving force in the vision and strategy within PIVOT Travel. This person is an effective communicator with a clear focus on performing for our current clients and being a key member to help build out a vision for the future of the Pivot Travel clients, including the WNBA and other group accounts. Our ideal candidate has a strong understanding of travel agency sales & all-encompassing logistics as it applies to clients. This person will be responsible for all aspects of group travel, including: Sales, client onboarding, sourcing, contracting, overseeing the day-to-day operations, and finance & analytics.  ESSENTIAL DUTIES AND RESPONSIBILITIES Uncover new opportunities within the group and individual travel space  Provide ongoing support to other team members with day-to-day operations through client interaction, liaison between hotel and client, and other administrative support when needed Outline event requirements with client (dates of stay, room/meeting space needs, concessions, special requests, etc) Understand the client’s needs, budget, and requirements for each opportunity Strategically source hotels for each opportunity and generate hotel reports Negotiate proposals with hotels to achieve the best rate and most conducive concessions based on client preferences  Contract request/redlines within an efficient time frame  Finalize & execute contract agreement with client and hotel Utilize Salesforce to build pipeline, manage opportunities, and track data Provide support to client for additional services needed (commercial air, charter air, charter ground transportation, rentals, black-car service, long-term/short-term rentals) Building and maintaining strong partner relationships with all properties, NSO’s, and clients Manage last-minute requests, needs, or changes.  Follow up with client and hotel on any feedback or challenges encountered during the stay Report weekly to Senior Vice President, Pro Sports & Group Accounts Work with Travel Division finance team on any specific pick up reports, commission, or hotel support SUCCESS CRITERIA Ability to meet and exceed individual and department revenue goals on behalf of travel clients Ability to demonstrate commitment to PIVOT and PIVOT clients  Ability to communicate to leadership on sales outreach activity and revenue pipeline projections Lead and update travel clients on latest developments and relevant industry news  Ability to act in the best interest of company objectives and collaborate with fellow team members