Manager, Technical Project Management, Axon 911
Axon
| Company | Axon |
| Category | Engineering |
| Location | New York |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 24 Jul 2026 |
| Last verified | 3 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.
Your Impact
We are seeking a Manager, Technical Project Management who thrives at the intersection of leadership and execution. In this role, you'll build, mentor, and scale a high-performing team while remaining actively involved in the successful delivery of complex, customer-facing technical implementations. You'll own end-to-end deployments from kickoff through go-live, serving as a trusted advisor to customers and a strategic partner to Engineering, Product, and cross-functional teams. As a senior leader, you'll drive operational excellence, remove roadblocks, and ensure every implementation is delivered on time, within scope, and with an exceptional customer experience. If you're energized by leading people, solving complex technical challenges, and building scalable processes in a fast-growing environment, this is an opportunity to make a meaningful impact. What You’ll Do
Lead and oversee customer deployments from initiation through execution, ensuring successful and timely delivery
Actively manage complex, high-visibility projects while mentoring and supporting project managers
Own the day-to-day executive-level relationship with customers, partners, and internal stakeholders
Develop, manage, and continuously improve commercial and pilot project plans
Coordinate cross-functional teams, including Engineering, R&D, Sales, Support, and external partners
Set clear expectations, manage project schedules, and determine resource needs across multiple initiatives
Identify risks early, escalate appropriately, and drive solutions that protect timelines and customer trust
Lead internal, customer, and partner meetings to ensure alignment and accountability
Identify opportunities for business expansion and add-on sales tied to project success
Establish, optimize, and scale project management processes, tools, and methodologies
Communicate clear, concise project updates to internal leadership and external stakeholders
Champion operational excellence and continuous improvement across deployments
What You Bring
Prior experience in a senior leadership role, with direct people management responsibility
6–8+ years of experience managing the full project lifecycle in a B2B SaaS or technology-driven environment
Proven ability to remain hands-on while leading and scaling teams
Experience working closely with R&D, Engineering, and Technical teams on complex implementations
Comfortable engaging with C-suite stakeholders in B2B environments or Command Staff in B2G/Public Safety organizations
Strong leadership, organizational, and communication skills
Data-driven mindset with experience using metrics and customer insights to guide decisions
Experience in implementing AI, tools, processes and tem