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The Operations Manager, Infrastructure Services – Burbank Studio Lot, is responsible for the day-to-day operation, maintenance, and reliability of infrastructure systems supporting one of The Walt Disney Company's most complex studio campus environments. This role leads a large multi-trade operation responsible for maintaining critical building systems, utilities, grounds, hardscapes, and trade services that support active studio production, corporate operations, executive offices, and business partners. This position serves as a key operational leader within Corporate Real Estate Operations' Infrastructure Services team and is responsible for leading union and non-union personnel, executing maintenance and repair programs, managing operating budgets, supporting recurring capital planning, and delivering a high level of client service in a safe, reliable, and cost-effective manner. The Operations Manager partners closely with Engineering Services, Capital Planning, Design & Delivery, Safety, Security, Production Services, Client Services, Labor Relations, Human Resources, FP&A, Finance, Sourcing, and external service providers to ensure infrastructure operations are aligned with business needs, asset lifecycle priorities, financial targets, and long-term campus strategies. What You Will Do: Infrastructure Operations & Maintenance Leadership Lead day-to-day infrastructure operations for the Burbank Studio Lot, including maintenance, repair, and operation of building systems, central utility infrastructure, grounds, hardscapes, and campus trade services. Manage multi-trade operations across Electrical, HVAC, Plumbing, Landscaping, Utility Workers, Paint, Mill/Carpentry, and support staff. Maintain operational reliability of critical infrastructure systems, including electrical distribution, emergency power, HVAC, plumbing, building automation/controls, site utilities, stormwater systems, life safety systems, and other campus support infrastructure. Drive preventive, predictive, and corrective maintenance programs using CMMS data, asset condition assessments, work order trends, field inspections, and operational metrics. Coordinate emergency response activities related to infrastructure failures, utility outages, weather events, life-safety conditions, production impacts, and other operational disruptions. Conduct routine field assessments and site walks to identify asset deficiencies, deferred maintenance, operational risks, customer service needs, and capital renewal opportunities. Balance daily reactive work, preventive maintenance, production support, client service requests, and project-related work while maintaining service levels and infrastructure reliability. Maintain documentation related to infrastructure assets, drawings, as-builts, single-line diagrams, maintenance records, work order history, and operating procedures. Union Workforce & Labor Leadership Lead a large multi-trade workforce that includes directly represented union employees, foremen, gang bosses, supervisors, support personnel, contractors, and third-party service providers. Provide day-to-day leadership and direction to trade leadership teams across HVAC, Electrical, Plumbing, Utility, Landscaping, Paint, and Mill/Carpentry functions. Partner with Labor Relations, Human Resources, and union leadership to support contract administration, workforce planning, employee relations, grievance resolution, and a productive labor-management environment. Ensure work is assigned and executed in alignment with applicable collective bargaining agreements, company policies, jurisdictional requirements, safety standards, and operational priorities. Manage labor utilization, staffing plans, overtime requirements, contracted services, workload balancing, and resource allocation across multiple trades.