Manager of Business Transformation
Shields Health Solutions
| Company | Shields Health Solutions |
| Category | Operations & Admin |
| Location | Remote |
| Remote | Remote |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 25 Jun 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Manager, Business Transformation (Healthcare | Specialty Pharmacy | Consulting Backgrounds Welcome)
Compensation: $110,000 – $135,000 base + bonus + benefits Location: Remote (U.S.) with travel to Boston, MA
Why This Role
This role is a strong transition for candidates with management consulting, healthcare strategy, or implementation experience who want to drive real and lasting impact.
Role Summary
The Manager leads end-to-end program set up for execution/implementation of specialty pharmacy initiatives across health system partners. This role is responsible for designing, planning, sharing, and optimizing complex, multi-site implementations involving clinical workflows, EMR integration, functional (e.g., IT, 340B, Payor Access, Medication Access, etc.) processes, and AI automation to ensure overall operational readiness.
The Manager serves as the central point of coordination and initiative PMO Lead for deployment by internal cross-functional teams, health system stakeholders, and external third-party partners to ensure successful program launch, adoption, and long-term sustainability.
Key Responsibilities
Strategic Execution & Problem Solving
Develop and manage detailed project plans and roadmaps, timelines, dependencies, deliverables, charters, and risk registers for complex engagements
Conduct pre-launch readiness assessments (workflows, staffing, training, systems)
Support alignment of implementation activities with broader organizational and partner objectives
Support solutions to solve complex operational challenges while maintaining focus on short-term milestones and long-term outcomes
Ensure successful go-live execution and serve as the primary point of contact for feedback and optimization
Cross-Functional Program Management
Support coordination of complex workstreams across clinical operations, pharmacy, and other related functions (e.g., IT/EMR/AI automation, 340B, Payer, and/or Trade Relations)
Oversee multiple concurrent implementations at varying stages of maturity and/or across multiple sites
Track progress against milestones and proactively identify and mitigate risks
Manage competing priorities to meet timelines and deliverables
Stakeholder Engagement & Communication
Serve as the central point of project management for internal/external third-party teams and their execution at health system partners
Deliver clear, executive-ready status updates and synthesize insights into actionable communication
Facilitate governance (e.g., executive steering committees, leadership briefings, working sessions, etc.)
Build strong relationships to drive alignment, adoption, and long-term success for internal Shields stakeholders, Operation teams, and health system partners
Operational Optimization & Continuous Improvement
Analyze workflows, processes, and performance data to identify improvement opportunities
Develop and refine standardized implementation playbooks and best practices
Integrate new processes in a way that enables adoption and minimizes disruption
Drive continuous improvement and ensure compliance with clinical and operational standards (e.g., develop a repository acting as a Center of Excellence for each project)
Qualifications
Required
Bachelor’s degree preferrable in Healthcare Administration, Business, Pharmacy, or related field
3–5+ years of healthcare, pharmacy, or implementation project management experience (2+ years working in a healthcare, pharmacy, related environment with minimum of 1 year supervisory/direct project management experience)
Proven ability to manage multiple large-scale, cross-functional implementations simultaneously
Proficiency in project management tools (e.g., Smartsheet, MS Tools & Application Suite)
Basic knowledge of AI tools in the marketplace and interest in using, engaging with, and learning and deploying such tools at hea