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Manager, Marketing Communications (Hospitality B2B)

Agilysys
CompanyAgilysys
CategoryMarketing
LocationAlpharetta
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted30 Mar 2026
Last verified10 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS), and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities, and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment venues worldwide.  www.agilysys.com       Manager, Marketing Communications Full-Time, Individual Contributor in Office role. Local Candidates only. ***Writing samples will be requested during the interview process.*** Job Description: We are seeking an experienced Manager, Marketing Communications to own and advance our external communications strategy for a growing SaaS company in the hospitality technology space. This role sits within the marketing leadership team and is responsible for shaping our narrative, strengthening earned media presence, and elevating both company and executive visibility.    This position goes beyond reactive PR. The ideal candidate brings strong point of view, sound judgment, and momentum—someone who can identify the right stories to tell, shape how we show up in the market, and actively influence outcomes rather than simply distribute announcements.   This role is not a technical writing or product documentation role. It is focused on industry storytelling, thought leadership, media engagement, and brand credibility.   Key Responsibilities: External Communications Own and execute the company’s external communications and PR strategy, partnering with internal stakeholders and external agencies Shape compelling stories, angles, and points of view that position the company as a trusted industry voice Proactively identify industry trends, market moments, and newsworthy narratives worth engaging Actively manage agency performance, challenging direction and outcomes when coverage or results fall short Narrative Development & Positioning Partner closely with Product Marketing, Demand Generation, and Leadership to define and evolve the company’s story Ensure consistent, aligned messaging across press, website, campaigns, launches, social media, and events Translate complex business initiatives into clear, compelling narratives for external audiences Help articulate the company’s role in shaping the future of hospitality technology (including emerging capabilities such as AI, where applicable) Executive & Spokesperson Enablement Build and strengthen public profiles for senior leaders Develop POVs, talking points, commentary, and briefing materials for media interviews, podcasts, panels, and speaking engagements Confidently guide and encourage executives to engage externally when timing and opportunity matter Prepare leaders for press interactions and high-visibility moments Content Development & Amplification (Non-Technical) Create and oversee content including: Press releases and corporate announcements Byline articles and thought leadership Website and newsroom content Social media copy tied to PR initiatives Light advertising and campaign messaging C