Job Opportunities API

Job Description • Maintain overall quality and service standards. • Follow up on management team shift control issues • Develop Operations Excellence Audit action plan. • Ensure that Health & Safety and Food safety working practices are adhered to at all times • Financial planning • Develop budget plans and tactics to achieve target. • Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards. • Respond to written customer complaints on a weekly basis. • Conduct management meetings. • Communicate and implement national and local promotions. • Manage the implementation of local sales building programmes • Ensure outstanding customers' service is delivered everytime