Job Opportunities API

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference. It's time to make a move. Join our flow. Reporting directly to the Sales & Operations Manager Service , we are looking for an energetic and enthusiastic Maintenance Supervisor to be based in our Rabat/North Region office. In this role, you will lead the operational service delivery team that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed standards of quality. A Maintenance Supervisor focusses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understanding customer service at its core. We need someone who can influence, is result driven and is customer centric. This is a unique opportunity to join a team of professionals who thrive to offer the best service. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity! What will you do? • Lead and manage the maintenance team to ensure safe, high quality and complete-on-time delivery of maintenance solutions within budget. • Be there and act as the KONE interface to customers and other stakeholders. • Support the sales team in following up with sales leads and providing KONE service and technical experience. • Leading and supporting the maintenance team in solving and closing the open callouts and reacting in case of stopped equipment and or safety issues. • Facilitate the delivery of service according to the service contract requirements, time limits and the KONE quality standards while adhering to local regulations. • Prepare the overall maintenance program and resource planning. • Responsible for administrative activities of the maintenance team including daily human resource management (absences, time sheet review/approvals) and report project progress (schedule, maintenance hours, fitter time sheets, budget and risk analysis) to the management team. • Maintain project documentation and use the KONE tools available. Are you the one? • Hold a Diploma or higher in Mechanical or Electrical Engineering. • Experience in the elevator and escalator industry is a must. • Minimum 3 - 5 years’ experience in the elevator and escalator industry in a supervisory position is an advantage. • Effective leader and coach with the ability to motivate a successful team. • Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service. • Ability to work together as a team and promote a harmonious environment. • Passion for Mechanical & Electrical vocations, with a proven track record and a strong customer focus. • Excellent English communication. What do we offer? • Great dynamic team promoting a collaborative environment. • Total reward elements that engage and motivate our employees and help us make KONE a great place to work. • Comprehensive learning and development programs covering a wide range of professional skills. • Engaging job with position description and clear targets. • Regular feedback through performance discussions. • Opportunities for individual development. • Mentoring and coaching programs. • Flexibility, trust and respect. • Value-based culture, behaviours and ethics. • Sustainability and innovation. • Working for a successful organization. Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können. Weitere Informationen finden Sie unter https://careers.kone.com/en/