Mailroom Associate
SPS North America
| Company | SPS North America |
| Category | Operations & Admin |
| Location | New York |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 5 Aug 2026 |
| Last verified | 8 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Keep Workplace Operations Running Smoothly
If you're organized, dependable, and enjoy keeping things moving behind the scenes, this role is for you. As a Mailroom Associate , you'll support daily mail, shipping, document services, and workplace operations that help employees stay productive and connected.
From receiving critical deliveries to supporting office services, you'll play an important role in ensuring day-to-day operations run efficiently.
Why This Role Matters
Every package delivered, shipment processed, and document completed contributes to a seamless workplace experience. Your attention to detail and commitment to service help ensure employees have the resources and support they need to do their best work.
What You'll Do
Mail & Shipping Operations
Receive, track, sort, and distribute incoming mail and packages
Process outgoing mail and shipments
Maintain shipment tracking and chain-of-custody records
Respond to mail and package inquiries
Document & Office Support
Perform scanning, imaging, and basic copy/print services
Operate and maintain multifunction devices (MFDs), including replenishing paper and toner
Maintain an organized business service center
Workplace Support
Assist with meeting room setups and office moves
Provide light facility support as needed
Support additional operational tasks and cross-functional coverage
Customer Service
Deliver professional service in all interactions
Build positive relationships with employees and internal teams
Handle sensitive information with discretion and professionalism
What You Bring
Strong communication and customer service skills
Excellent organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Basic computer proficiency and ability to learn new systems
Ability to work independently and as part of a team
Qualifications
High School Diploma or equivalent required
2+ years of experience in mailroom, office services, shipping/receiving, logistics, or customer service preferred
Experience with package tracking and shipping systems preferred
Working knowledge of multifunction devices (MFDs) preferred
Physical Requirements
Ability to lift and move packages up to 40 lbs.
Ability to stand, walk, bend, kneel, and sit for extended periods
Ability to operate office equipment and transport materials using carts
Travel: None Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status: This posting is for an existing vacancy. Pay Range $20 — $22 USD WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
Bonuses: Are available for employee and client referrals for current employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Te