Mail & Office Services Associate
SPS North America
| Company | SPS North America |
| Category | Operations & Admin |
| Location | New York |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 5 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday–Friday | 8:30AM - 5:30PM / 11:00AM - 8:00PM (Schedule may vary based on business needs)
Keep Workplace Operations Running Smoothly
SPS Global is seeking a dependable and service-driven Client Services Associate to support daily mailroom, pantry, conference room, and workplace operations in a fast-paced corporate environment. This role is ideal for someone who enjoys staying active, working with a team, and providing professional service throughout the day.
Why This Role Matters
From tracking important deliveries to keeping shared spaces stocked and meeting-ready, your work helps create a smooth, organized, and welcoming workplace experience.
What You'll Do
Mail & Package Operations
Receive, sort, track, and distribute mail and packages from FedEx, UPS, USPS, DHL, Amazon, and other carriers
Process deliveries and pickups while maintaining accurate tracking records
Respond to mail and package inquiries and follow established security and safety procedures
Workplace & Hospitality Support
Restock pantries and beverage refrigerators and maintain shared areas
Reset conference rooms and assist with meeting or open-space setups
Support additional workplace tasks and maintain clean, organized spaces
Customer Service & Team Support
Provide friendly, professional service and maintain strong attention to detail
Follow site and client procedures and support team coverage as needed
Participate in cross-training and contribute to team metrics and service goals
Adapt to schedule changes and evolving business needs
What You Bring
High school diploma or equivalent required
1+ year of experience in mailroom, office services, hospitality, logistics, customer service, or a similar environment preferred
Strong organization and attention to detail
Professional and customer-focused approach
Ability to work independently and as part of a team
Basic computer skills and ability to learn new systems
Flexibility to work varying schedules based on business needs
Physical Requirements
Ability to lift and move packages and workplace materials up to 55 lbs.
Ability to stand and walk for extended periods
Ability to safely handle and restock beverage products as part of workplace operations
Ability to use carts and other workplace equipment to transport materials
Travel: None
Think You're a Fit?
If you're dependable, detail-oriented, and enjoy keeping workplace operations running smoothly while providing great service, we'd love to hear from you. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status: This posting is for an existing vacancy. Pay Range $17 — $18 USD WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
Bonuses: Are available for employee and client referrals for current employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insuranc