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(MAA) Customer service Ocean Export

morrisonexpress
Companymorrisonexpress
CategoryCustomer Support
LocationChennai
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
First seen24 Jul 2026 (the employer did not state a posting date)
Last verified7 Aug 2026
SourceEmployer ATS (bamboohr)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
·       Prepare export shipping documentations such as B/L, invoices, packing list, permit and others related documents ·       To liaise with customers, trucking, Hauler, carriers and CFS/port; ·       To manage forwarding activities such as arrange pick-up for LCL and FCL ·       Prepare and generate invoice and sending out to customers ·       To scan documents into system and send pre alert ·       To prepare export customs, AMS & ACI, AP (export) reports and others ·       To update milestones as per global compliance and timely manner to meet Milestone Compliance KPI ·       To update navigator and checklist ·       To assist to verify and reconcile vendors invoices and others ·       To raise PRF to pay vendor, if any ·       To handle customer’s complaint and assist customer to resolve issues related to export activities ·       To create job file, raise PO and invoice billing according to the billing KPI ·       Any other task that maybe assign from time to time by management. Knowledge/ Work Experience ·       More than 5 years’ experience in  freight forwarding industry. ·       Solid knowledge in ocean export CS and operation ·       Export operation knowledge is a plus. Key Behavioral Competencies ·       Comprehensive English capabilities ·       Agile, positive and proactive ·       Excellent analytical and communication skills Education/Technical Skills University graduate with major in Supply Chain Management/Familiar with Microsoft Office