Job Opportunities API

Description Job Description We are seeking a full-time Medical Assistant / Front Office team member to support a busy ENT/Otolaryngology practice serving our Napa and Sonoma locations. This is a cross-trained position that includes both clinical Medical Assistant responsibilities and front-office patient support. The ideal candidate is dependable, adaptable, patient-focused, and comfortable working in both clinical and administrative settings. This position is primarily based in Napa and requires flexibility to travel to the Sonoma office approximately 1–2 days per week . Schedule: Monday–Friday, 8:00 AM–5:00 PM Status: Full-Time Essential Duties & Responsibilities • Assist providers with patient care and clinical workflow • Prepare and set up exam rooms for patient visits • Clean, disinfect, and process scopes and other medical equipment according to established procedures • Room patients and assist with Medical Assistant duties as needed • Answer and route incoming phone calls • Assist with patient check-in and check-out • Schedule and coordinate patient appointments • Process assigned inbox messages and administrative tasks • Maintain clean, organized, and properly stocked exam rooms • Communicate professionally with patients, providers, and other staff • Support both front-office and back-office operations as needed • Travel between the Napa and Sonoma offices approximately 1–2 times per week • Perform other duties as assigned to support efficient patient care and office operations Job Requirements • Ability and willingness to work in both Medical Assistant and front-office functions • Availability to work full-time, Monday through Friday from 8:00 AM–5:00 PM • Reliable transportation and flexibility to travel between the Napa and Sonoma locations • Strong communication and customer-service skills • Ability to work effectively in a fast-paced medical office environment • Strong attention to detail, organization, and follow-through • Ability to manage multiple responsibilities and adjust to changing office needs • Comfortable working directly with patients and healthcare providers • Ability to maintain patient confidentiality and follow HIPAA requirements • Bilingual English/Spanish preferred • Previous Medical Assistant or medical-office experience preferred • ENT/Otolaryngology experience is a plus