Job Opportunities API

We're looking for an experienced, commercially driven M&E Sales Office Manager to lead our Meetings & Events Sales team at one of London's largest hotels. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys developing people, and has a passion for driving revenue through exceptional customer relationships and operational excellence. Working closely with the Director of Sales, you'll be responsible for leading the reactive M&E Sales team, growing existing business, securing new accounts, and ensuring every meeting and event is delivered seamlessly from enquiry through to execution. At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer. What you'll be doing As our M&E Sales Office Manager, you'll play a key role in delivering the hotel's Meetings & Events revenue strategy by: Leading, motivating and developing the M&E Sales Office team to achieve exceptional results. Driving revenue growth across meetings, conferences, events and group business. Managing and developing key client accounts while identifying and securing new business opportunities. Working closely with Operations, Reservations, Revenue and F&B teams to ensure outstanding event delivery. Monitoring business levels, forecasting revenue and contributing to budgeting and profit targets. Developing sales plans, promotions and account strategies to maximise market share. Analysing market trends, competitor activity and customer performance to identify commercial opportunities. Ensuring Opera Sales & Catering is maintained accurately and departmental standards are consistently met. Conducting hotel show rounds, networking events and client meetings to build long-term relationships. Supporting clients throughout the planning process and ensuring exceptional customer satisfaction before, during and after every event.