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Luxury Womenswear Client Advisor

Createrec
CompanyCreaterec
CategoryRetail
LocationCentral London
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
First seen3 Aug 2026 (the employer did not state a posting date)
Last verified10 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Permanent Our client is a beautiful Womenswear brand based on Mount Street. They are looking for an experienced Client Advisor to support and drive sales performance whilst delivering a consistently elevated client experience, and ensure the smooth day-to-day operation of boutique. Ideally you will have experience in a boutique environment and comfortable engaging with senior business leaders regularly. Working hours will be Monday- Friday generally. A Saturday may be required on exception for a private client apointment. Key Responsibilities · Deliver a personalised, high-standard client experience in line with luxury service expectations · Drive sales through styling, product knowledge, and active client engagement · Build and maintain a client book to support repeat business and retention · Process transactions, returns, exchanges, and refunds accurately according to the brand’s return policy · Maintain and update client records; support CRM and clienteling activity · Receive, unpack, and organise stock deliveries · Responsible for opening and closing the Boutique at times · Support stock control, replenishment, cycle counts, and stock takes, liaise with the warehouse for stock requests · Maintain inventory accuracy and report discrepancies promptly · Support e-commerce operations, including order preparation and returns as required · Maintain shop floor and back-of-house standards, including visual presentation and cleanliness · Support private appointments, VIP visits, and in-store events · Liaise with Store Manager, Head Office, Press, and Wholesale teams on operational requests · Ensure precision and consistency across all internal systems and trackers