Luxury Womenswear Client Advisor
Createrec
| Company | Createrec |
| Category | Retail |
| Location | Central London |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 3 Aug 2026 (the employer did not state a posting date) |
| Last verified | 10 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Permanent
Our client is a beautiful Womenswear brand based on Mount Street. They are looking for an experienced Client Advisor to support and drive sales performance whilst delivering a consistently elevated client experience, and ensure the smooth day-to-day operation of boutique. Ideally you will have experience in a boutique environment and comfortable engaging with senior business leaders regularly.
Working hours will be Monday- Friday generally. A Saturday may be required on exception for a private client apointment.
Key Responsibilities
· Deliver a personalised, high-standard client experience in line with luxury service expectations
· Drive sales through styling, product knowledge, and active client engagement
· Build and maintain a client book to support repeat business and retention
· Process transactions, returns, exchanges, and refunds accurately according to the brand’s return policy
· Maintain and update client records; support CRM and clienteling activity
· Receive, unpack, and organise stock deliveries
· Responsible for opening and closing the Boutique at times
· Support stock control, replenishment, cycle counts, and stock takes, liaise with the warehouse for stock requests
· Maintain inventory accuracy and report discrepancies promptly
· Support e-commerce operations, including order preparation and returns as required
· Maintain shop floor and back-of-house standards, including visual presentation and cleanliness
· Support private appointments, VIP visits, and in-store events
· Liaise with Store Manager, Head Office, Press, and Wholesale teams on operational requests
· Ensure precision and consistency across all internal systems and trackers