Luxury Skincare Advisor Oxford Street (37.5 hours)
spacenk
| Company | spacenk |
| Category | Retail |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 4 Jun 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (teamtailor) |
Description
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Luxury Skincare Advisor Overview The Luxury Skincare Advisor’s main responsibility is to achieve sales and KPI’s target, through a customer fist approach. With passion and enthusiasm, they are an ambassador for the brand, specialising in luxury skincare. They must aim to deliver:
Our Brand Vision and Mission by living our brand pillars
A visually inspiring and inviting store environment
A fully compliant store, adhering to all company processes and polices
Main Responsibilities: Customer First
Delivers a ‘customer first’ experience exceeding customer expectations
Delivers unbiased customer advice through exceptional product knowledge
Work as one team to ensure a ‘customer first’ experience is delivered consistently
To provide our customers with expert advice with particular detail and focus on our luxury skincare brands
To go above & beyond in delivering an exceptional level of service for the luxury skincare shopper
Build, grow & connect with a loyal customer base, specifically for our luxury skincare brands
KPI’s
Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion, with particular focus on our luxury skincare brands
Responsible for driving growth of these brands with a focus on sales and ATV
Exceeds the company acquisition target for N.dulge
Follows all stock handling policies to ensure stock accuracy and minimise stock loss
Communication
Communicates clearly and concisely with their store team
Confidently communicates with external business partners and store visitors
Team
Fully embraces the team effort and takes pride in achieving a common goal demonstrating the ‘We Are One Team’ value
Open and supportive of other ideas and opinions creating an inclusive, welcoming and approachable store environment
Passionate about maintaining own up to date product knowledge on luxury skincare, and sharing this knowledge by scheduling training sessions for all team members
Store Operations
Understands and adheres to all Company loss prevention practices
Qualities:
Specific interest and passion for luxury skincare
Passion for delivering exceptional service
Confident in one to one skincare consultations
Ability to deliver a ‘customer first’ experience
Ability to understand store targets and KPI’s
Strong communication skills
Leads by example
Values honesty and integrity in working relationships
Embraces change
Flexibility to meet rapidly changing priorities and deadlines
Ability to follow direction
Passionate about beauty
Ability to use own initiative
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current syst