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Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB : As an Ultra-Luxury Concierge, you'll deliver exceptional, personalized service to VIP Hotel, Casino, and Convention guests by anticipating their needs and creating memorable, high-end experiences.  You’ll manage reservations, guest communications, and complex requests across multiple systems while maintaining expert knowledge of local dining, entertainment, and amenities to provide tailored recommendations. Acting as a liaison between departments, you’ll resolve issues promptly, coordinate special arrangements, to ensure every guest interaction meets Forbes 5-Star and AAA 5 Diamond standards creating WOW memories that they will carry with them far beyond their stay with us! THE STARTING RATE:   $22.50 / Per Hour THE DAY-TO-DAY: • Deliver exceptional service in accordance with Ultra-Luxury, AAA Five Diamond, Forbes Travel Guide Five-Star, and brand service standards • Assist VIP casino, hotel, and convention guests with hotel check-in, check-out, concierge services, reservations, and guest requests • Greet arriving guests at the curb, escort them to the lounge, and conduct follow-up calls after arrival • Act as a liaison between departments to coordinate special requests, celebrations, room setups, and other personalized guest experiences • Maintain knowledge of dining, entertainment, golf, spas, nightlife, tours, and other Las Vegas attractions to provide personalized recommendations • Identify company executives and ensure their guest reservations are accurate and up to date THE IDEAL CANDIDATE: • Must be 21 years of age or older • High School Diploma or GED • One (1) year of prior relevant experience, preferably in VIP Services, Front Desk or Concierge • Current Notary and Bilingual preferred • Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders THE PERKS & BENEFITS: • Health & Income Protection benefits (for eligible employees) • Professional and personal development opportunities through employee programs and network groups • Free meals in our employee dining room • Free parking on and off-shift at all MGM Resorts properties • Wellness incentive programs to help you stay healthy physically and mentally • Access to company hotel, food and beverage, retail, and entertainment discounts VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11786 Are you ready to JOIN THE SHOW ? Apply today!