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Lodge Manager

Zoomtanzania
CompanyZoomtanzania
CategoryHospitality
LocationDar es Salaam
RemoteOn-site (inferred)
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted9 Jul 2024
Last verified12 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issuesInspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repairSupervising and managing all lodge staff to ensure smooth operations.Ensuring guest satisfaction through exceptional customer service.Overseeing daily activities such as check-ins, reservations, and housekeeping.Managing budgets, expenses, and financial transactions related to the lodge.Handling guest complaints and resolving issues promptly.Training staff on protocol during crises situations.Working closely with local authorities, medical personnel, and other concerned parties in case of emergenciesIt will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organizing, implementing, monitoring, evaluation and reportingAssist with meeting guest requests and ensuring that all staff provides the highest level of customer service