Lodge Manager
Zoomtanzania
| Company | Zoomtanzania |
| Category | Hospitality |
| Location | Dar es Salaam |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Mid |
| Salary | Not stated by the employer |
| Posted | 9 Jul 2024 |
| Last verified | 12 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issuesInspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repairSupervising and managing all lodge staff to ensure smooth operations.Ensuring guest satisfaction through exceptional customer service.Overseeing daily activities such as check-ins, reservations, and housekeeping.Managing budgets, expenses, and financial transactions related to the lodge.Handling guest complaints and resolving issues promptly.Training staff on protocol during crises situations.Working closely with local authorities, medical personnel, and other concerned parties in case of emergenciesIt will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organizing, implementing, monitoring, evaluation and reportingAssist with meeting guest requests and ensuring that all staff provides the highest level of customer service