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JOB DESCRIPTION AND POSITION REQUIREMENTS The   Thun Library   at Penn State Berks   is looking for   a Libraries   S pecialist   to   a ssist   library   patrons with advanced requests ,   serv e   as a resource for other part-time librar y   employees , and   navigat e   service interruptions .   Applica nts   must   commit   to working   1 5   hours per   week ( during open library hours ),   including evenings and weekends , with co re hours   changing   during   breaks   and summer   to al ign wi th   the   academic year .   This position is ideal for   non-students,   students   with experience supervising or working independently in a customer service setting, and current Student Library Assistants. All are encouraged to apply.   No prior   library   experience i s   required ;   library   t raining will be provided. Responsibilities include but are not limited to: • Welcome students, staff, faculty, and community members to the library • Check out/in   books, equipment, and   other   library materials • Confirm study room reservations • Provide guidance on user accounts and   library   services • Follow library operation processes and procedures • May oversee library operations during opening or closing • Assist Student Library Assistants (SLAs) with service questions and override permissions • Address building concerns   including, but not limited to, disruptive   patron   beha vior   or maintenance issues • A ssist   others   with tech nology ,   referring to PSU IT when necessary • Answer   general questions   about the library and the   Penn State Berks   campus • Assist   users and colleagues with advanced requests and support services • R efer   in-depth questions to the library t eam and/or   appropriate departments • Retrieve and shelve materials   correctly   in   a 68,000 +   item   collection • Inform the library team of   service concerns   or   suggestions Looking for these   qualifications : • Customer service experience • Non-students,   students   with experience supervising or working independently in a customer service setting, and current Student Library Assistants • Ability to clearly communicate   through face-to-face   and written communication • All members of the University Libraries community   are responsible for , and expected to,   exemplify   and promote civility by following the   University Libraries Civility Statement and Guidelines. What We Can Offer: • A supportive team to   assist , train, and mentor you • Reasonable accommodations • Opportunities to work with Thun team members on special projects • A s tart ing ra te of   $1 5.0 0 per hour To apply for this position, please   submit : • Cover letter explaining why this opportunity is an ideal position for you • Resume • Morning,   e vening ,   and   w eekend availability during   open hours   (M-F 8:30am -   9pm and Sunday 2pm – 6pm) Applications will be   reviewed   beginning August 3 ,   and   interviews will be conducted   through the end of September .   If you have any questions, please contact   Melissa Millar, Library Services Manager, at   [email protected] . BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here . EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines