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LHR Operations Clerk

rhe
Companyrhe
CategoryOperations & Admin
LocationAshford, United Kingdom
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted23 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
What You Can Expect : Main Duties • Liaising with customers on a daily basis. • Processing customer request and booking shipments in line with customer request • Raising accurate shipment files in Rhenus’ in house forwarding system (ROCS) and all associated documents. • Ensure all costs & sales are entered for each shipment and highlighting any loss making files to the Team Leader • Receiving quotation enquiries for both Air import and export shipments • Answering Overseas office e-mails. • Dealing directly with the Airlines to obtain rates and make bookings • Following up on customer quotations for feedback. • Growing the airfreight business, contacting potential customers, engaging with customers on a regular basis • Liaising with suppliers / carriers in the booking of shipments • General office duties including filing of documentation and shipment files What You Bring: Key Competencies • Excellent attention to detail • Excellent communication skills • Good team player • Ability to work to strict deadlines • Ability to work under pressure and on own initiative • Good organisational skills • Flexible and adaptable Skills & Experience • Experienced in the handling of import / export multi modal shipments • Must be able to complete / understanding of Airfreight processes • Experience of DG by Air preferred, but not essential. • Proficient in use of Microsoft Office Package