Job Opportunities API

A well-established social housing provider based in the South West is looking for an experienced Interim Lettings Officer to join their team on a short-term basis. The organisation manages a diverse portfolio of homes across a central city and surrounding towns and villages within commuting distance. With a strong focus on delivering customer-focused housing services, the organisation operates within a structured and collaborative environment, offering a central office base with flexible working arrangements where operationally possible. Responsibilities of this Letting Officer Role: • Advertise available homes via Devon Home Choice and manage all associated administration • Complete shortlisting activities in line with lettings policies and local allocation requirements • Arrange and conduct property viewings across the organisation’s housing stock • Complete tenancy sign-ups, ensuring all documentation and compliance requirements are accurately managed • Liaise with internal teams to coordinate appointments, workloads, and shared resources including pool vehicles • Provide reliable short-term support to maintain service continuity during the permanent recruitment process • Deliver a professional and customer-focused lettings service throughout the customer journey Salary and benefits • Interim contract length: approximately 4–6 weeks • Working hours: 35 hours per week, Monday to Friday, 9:00am–5:00pm • Hybrid working pattern: minimum 3 days office-based with up to 2 days from home • Regular travel required for property viewings and tenancy sign-ups • Mileage paid when using your own vehicle • Pool car available for business use (shared resource) • £22-£24 per hour • Potential opportunity to apply for the permanent position The successful candidate will have: • Previous experience working as a Lettings Officer within social housing, housing association, or registered provider environments • Proven experience using Devon Home Choice (essential; no time available for training) • Strong understanding of lettings processes, allocations, and tenancy sign-up procedures • A full driving licence and willingness to travel regularly for property appointments • The ability to start quickly and provide effective support from day one • Excellent organisational skills with the ability to manage administration alongside customer-facing responsibilities • A professional, reliable, and approachable manner with the ability to integrate quickly into an established team If this Lettings Officer role sounds like your next step, apply now or contact Olivia at [email protected]