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About IHI At Innovative Hematology (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families. What You Will Do The Learning Experience Designer is responsible for supporting the journey mapping, technical development, implementation, maintenance, and evaluation of education programs through learning systems, e-learning tools, virtual platforms, and education resource infrastructure. This role partners closely with the Organization & Talent Development Program Manager, Medical Education Program Manager, clinical leaders, education committee members, subject matter experts, quality, and other stakeholders to ensure education materials are professionally designed, accessible, organized, accurately assigned, tracked, and aligned across education platforms. This position focuses on the learner design, technical and systems-based components of education, including LMS administration and e-authoring module development, MS Teams education events, education reporting, version control, resource organization, and learner experience support. The role ensures educational content is delivered in a consistent, professional, user-friendly format while supporting compliance, competency tracking, and continuous improvement of the organization’s education infrastructure. Through continuous improvement this position applies adult learning principles, data driven insights, and technology-enabled solutions to enhance how education is delivered and experienced. The Opportunity Support enterprise learning and specifically, the Organizational & Talent Development Program Manager and Medical Education Program Manager in the development, implementation, and maintenance of education programs, including new hire orientation, annual competencies, skills validation, in-service education, and continuing education activities. Build, format, publish, assign, and maintain education modules within HealthStream or other learning management systems, including courses, quizzes, attestations, competencies, evaluations, and required learning assignments. Develop and maintain e-learning content using instructional design techniques and e-authoring tools such as iSpring to convert approved PowerPoint presentations and SME-developed content into professional, interactive, learner-friendly modules. Partner with the Organizational & Talent Development Program Manager, Medical Education Program Manager and subject matter experts to ensure education modules are complete, clearly formatted, accessible, and aligned with approved learning objectives, competency requirements, and organizational standards. Support annual competency and new hire education workflows by building assignments, tracking completion, generating reports, maintaining documentation, and assisting with follow-up on incomplete or overdue education. Maintain accurate education records and reporting, including completion reports, attendance records, competency tracking, certification documentation, and other education-related metrics as assigned. Support Teams Education events and virtual learning activities, including meeting setup, calendar invitations, registration support, attendance tracking, presenter preparation, recording coordination, post-event materials, and basic technology troubleshooting. Assist with internal and external education events, including but not limited to IHIEd, Grand Rounds, professional association conferences, HoII, webinars, workshops, and other education-related initiatives. Maintain organized education resource libraries within approved systems, including naming conventions, version control, folder structure, archived materials, current-state resources, templates, and standardized formatting. Serves as the primary technical expert that Supports alignment bet