Lead, Area Health Information Specialist
Datavant
| Company | Datavant |
| Category | Healthcare |
| Location | Baltimore |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Lead |
| Salary | Not stated by the employer |
| Posted | 22 May 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. 📍 Location: Baltimore and Bethesda, MD 🚗 Work Model: On-Site with Travel (Local travel required) 🕒 Schedule: Monday–Friday | 9:00 AM – 5:00 PM | EST 💼 Status: Full-Time ⚠️ Requisition Priority: Urgent
Position Overview
We are seeking a Lead, Area Health Information Specialist to support Release of Information (ROI) operations across multiple healthcare facilities throughout Baltimore and Bethesda. This is a hybrid, traveling role that requires regular presence at assigned facilities to ensure operational continuity, staff support, and client satisfaction.
This role is ideal for a dependable, hands-on leader who thrives in fast-paced healthcare environments, is comfortable traveling locally between sites, and can step in to provide leadership, coverage, and guidance as needed.
The Area Lead serves as a key liaison between client sites, HIM/ROI staff, and internal leadership, while maintaining high standards of compliance, productivity, and service delivery.
💼 What You’ll Do
The Area Lead plays a critical role in supporting daily ROI operations while serving as a leader, mentor, and point of escalation for staff and clients. Responsibilities include:
Provide consistent on-site coverage at assigned facilities based on operational needs
Support ROI operations across Baltimore and Montgomery County sites, including hospitals and clinics
Serve as a primary point of contact between client stakeholders and internal leadership
Assist with onboarding, training, mentoring, and workflow support for HIS staff
Communicate staffing needs, coverage gaps, volume changes, and site challenges proactively
Support productivity, quality, and service improvement initiatives
Accurately process medical record and ROI requests while maintaining strict confidentiality
Manage high-volume inbound and outbound calls from patients, providers, and authorized requestors
Handle fax, mail, and electronic ROI workflows, including logging and tracking requests
Review, date-stamp, and upload requests into HealthSource
Monitor fax queues, shared drives, and email inboxes to ensure timely processing
Create encrypted CDs/DVDs and maintain proper documentation
Assist walk-in patients by verifying identity and processing disclosures
Monitor and complete patient transfers throughout the workday
Ensure full compliance with HIPAA, privacy regulations, and client-specific policies
Maintain working knowledge of site-specific workflows and systems
Support continuity of coverage and minimize operational risk across all assigned sites
⭐ What We’re Looking For
We’re seeking someone who is:
Motivated to lead and grow in an Area Lead role
Professional, dependable, and service-oriented
Reliable and punctual — attendance is critical
Comfortable working fully on-site while traveling locally between facilities
A strong communicator with both clients and internal teams
Highly organized and able to manage competing priorities
Willing to lead by example and support staff in real time
Experienced in healthcare, HIM, or ROI environments
🎓 Requirements
High School Diploma or GED required
Prior healthcare, HIM, medical records, or ROI experience required
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