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Lanai Air Guest Service Agent (Kapalua)

ewcy
Companyewcy
CategoryHospitality
LocationLahaina, HI, United States
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted22 Apr 2026
Last verified9 Aug 2026
SourceEmployer ATS (oracle)
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Description
This role is tasked to implement and manage the process of transferring passengers from checking in to boarding Lāna’i Air aircraft. In this role, guest service must be delivered in a manner that is both high touch and high quality. This role will be responsible for guest servicefor travelers across all Lanai Air flights in a courteous and professional manner. This position will also assist with flight reservations, logistical services, including coordination of ground transportation and tracking of the guest’s inbound flights into and within the State of Hawaii. This position will also participate in the ground service during the arrival and departure process as guests transition through the interisland terminals and hanger facility on O‘‘ahu.. This position may also be tasked with other logistical coordination with third party vendors (aircraft operator, ground service support, and ground transportation) on Lāna’, O‘ahu and other islands.