Job Opportunities API

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. • Customer Service and Operations • Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviours. • Welcome parents and guests to the Mini Club and show them around. • Plan a programme of daily activities and ensure that all planned activities are executed safely: • Safe and that the first aid box is close by • Age related and appropriate • Followed accordingly unless the weather precludes. • Monitor all activities and no child is left unobserved. • Actively markets the Resort once the children have left by: • • Sending them Birthday cards • Corresponding with the children • Organises the Children’s Gift, Card & Décor at the Mini Club for the events. • Organises outings and deals with outsourcers with regards to cost and pricing. (HOKC) • Ensure and maintain the cleanliness of the Mini Club. • Ensure all necessary forms are filled in by the parents. • Administrative • Plan the roster and manages staff efficiently by encouraging team building. • Check of daily attendance sheet on a regular basis. • Monitoring of all local and sick leaves/ ensuring proper planning of all leaves. • Report monthly on Mini Club child attendance. • Hold staff meetings regularly. • Record all breakages /losses and all accidents, however minor. • Administer monthly stock take • Assist the in the recruitment, selection and development of staffs (HOKC) • Health & Safety • Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met • Ensure a safe working and customer experience environment by facilitating safe work behaviours of the team • Conversant and adherent to First Aid practices and Child Safety Qualification: • Middle or Secondary Education + Additional  training or certificates in the relevant field is a plus. • Basic First Aid and CPR  (Cardiopulmonary resuscitation ) certification is a plus. Experience: • A minimum of 3 years of experience in hotel industry. • Proven experience working in a top luxury resorts is a plus. • At least 1 year or professional experience on a similar position is a plus. • Must have experience working with children ages 10 months to 12 years of age. Technical skills: • Must be able to communicate with parents professionally, courteously, and empathetically. • Ability and willingness to participate and engage in children’s activities. • Ability to practice patience and common sense with the children in the facility. • Must be able to document and report basic incidents in writing. • Ability to mediate and manage conflict effectively among children. • Ability to problem solve and resolve member complaints in an efficient, professional and courteous manner. • Must be able to professionally and cordially interact with a diverse group of people. • Self-starter who takes initiative to improve the organization. • Fluency in English or another language, written and verbal communication. • Knowledge of a second language is a plus. WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do. • We believe in continuous learning and growth to help our teams achieve their full potential. • A strong family spirit is part of our identity, we support and care for one another. • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. • Our passion for luxury hospitality is reflected in every detail of the guest experience. • We are committed to environmental and societal contributions, integrating sustainability into everything we do. 🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. 🌿 Be part of a company that values people, innovation, and excellence.